Customer Ratings & Reviews

He arrived on time, insured that the wi-fi was connected and the printer operating. He was pleasant and efficient, Cost more than I expected.

The agent setup my laptop and phone to my printer. Very satisfied. My internet went out so i have another appointment so the agent can show me how to do it. Our internet goes off often.

Service Tech came to our house to set up the printer. He was efficient, careful, and answered all our questions.

On time. Friendly, personable, knowledgeable, answered all our questions. Determined that everything worked before leaving.

The tech (Austin) really knew his task and took the time to answer any questions I had also he was super nice!

After switching from AT&T to Spectrum, my printer no longer connected to my devices or the Net. Spectrum so much as said that this was my problem, not there’s as Spectrum, unlike AT&T does not do this. As soon as my monthly rates increase, I will change back to AT&T. I also had to purchase a router from BB that greatly improved the TV signal. I can always rely on BB.

My printer had been down for just over a month partially due to the difficulty getting a Geek Squad appointment. When Daniel came, he diagnosed its problem quickly. And within about an hour, he had the problem solved. My printer is printing up a storm!

The Geek Squad worked on my computer at the store and upgraded my windows 8. Everything worked great when they were done, but I needed a little more done to it and was told I could get a service call at my house, which I did. The service representative got everything "fine tuned" for me and now I feel like I have new computer.

The Installation Technician Dylan Dixon provided exceptional service, with regard to the Installation of my printer. Additionally, Dylan was a true professional, knowledgeable, and provided an abundance of suggestions and advice in utilizing my printer, as well as my desktop computer.

Anthony was fantastic-Connected all my devices, meet you at woodworking, showed me how to use them and resolve the problems that no one else has been able to handle… Including the Geek Squad on the phone. It was worth purchasing the contract just to have him!

The Geek Squad member successfully set up my printer, even though my Internet was very slow. He was very capable and friendly. good service!

I love my HP printer. It is durable and quiet. It works beautiful. I wouldn't purchase any other brand.

The gentleman who did our set-up communicated well in advance of his arrival; arrived on time; was courteous, friendly, competent, and efficient; and left us with contact information in case we had follow-up questions. He was respectful of our needs, our property, and our time.

Excellent service provided to set up a new wireless printer. Showed me how to use and explained everything to me. Made things very easy. Prompt, courteous, and knowledgeable. Very satisfied

We ARE so glad we have TOTAL TECH SUPPORT. My wife and I are not computer literate, and we have tried many a time to follow the “The Helpful Hints” on the internet and it just doesn’t seem to go the way the instructions say it should. Thanks Again!

I am 79 years old and a novice to technology. The Geek Squad service member was patient, answered all of my questions and demonstrated the features of the new computer. I am a very satisfied customer.

The agent who came to my house, Trey, was very helpful. I haven’t been able to get my printer hooked up for months. Trey came in and got it all figured out and even helped walk me though what to do if this happens again. Being a total tech member is totally worth it!

Your agent installed my printer, showed me how to work the new printer and also took the old printer away. I really appreciated all of her assistance.

The Geek Squad was really great and did everything we needed and did a perfect job! We would recommend them to all of our friends, and anyone who asks about them.

Geek Squad member made multiple trips to attempt to rectify a printer problem. Finally determined a new one was necessary. Delivered and installed new Epson wi-fi printer which performs beautifully.