Customer Ratings & Reviews

the geek squad set up my printer The service was excellent The servicemen were very friendly and explained all my questions I had.

The Geek Squad technician set up my computer to my printer.

The Geek agent took care of problems caused by fraud. He explained what had happened during a scam. He then properly installed my new printer and ensured the malware product was legitimate. In addition he was a very nice person.

Outstanding job by Geek Squad. Didn’t cost me anything as I have Total Tech Support. It took him 5 minutes to connect me to the network. I did not buy my wireless printer at Best Buy and it’s several years old but that didn’t matter.

The Geek Squad rep was wonderful!! He set up my printer in no time. He double checked everything. He also went through everything with me so that I was familiar with the printer. His name was Tyler and I can’t say enough great things about him

The agent installed my new printer, connected it to my new laptop and my new phone and helped me change my passwords which had been inexplicably changed to who knows what (!) so I could use my devices again after over a month!

I had to have someone come hookup my printer for cloud printing on a google computer and they said google has choosen to not use cloud printing because its a beta service.So they took cloud print off my computer and now i can just use any printer.

Geek squad got right to work: unpacked connected answered all questions. They went way beyond " required", and made sure I understood how to work all remotes. They had me perform several steps to make sure I could utilize all functions. Thanks Geek Squad!

Printer was correctly connected to my devices. A job well done.

The agent made courtesy call so I knew when to expect him. He was able to problem solve my issue (printer not working after installing a new modem) and then made sure all the computers, iPads and iPhones in the house were able to print. The whole appointment was less than 70 minutes.

Agent was professional, helpful and completed setting up my printer. He answered my questions about the printer.

The agent immediately found the problem in my printer, it was a manufacturing defect and still under warranty. He explained the process to return my printer to Best Buy and I now have a new printer. He was very professional and friendly. Thank you.

My previous Canon printer was not quite up to par, but this one has functioned well. The Geek Squad set it up for me, which is a great idea by the way, and it has worked very well! No issues.

The Geek Squad representative was able to identify the printing issues on our two laptops quickly and corrected the problems within 20 minutes. Courteous and professional service - well worth the price,

Geek Squad was excellent in installing a home printer and connecting several computers and I pads from the family members in the household. I would highly recommend Geek Squad

The Geek Squad tech was able to quickly diagnose the printer setup problem i was having and fix it all within 5 minutes - something I'd struggled with for weeks!

Geek squad agent Devon installed my printer and walked me through its operations. He demonstrated each function of the printer so that it communicated with the computer.

The agent who set up my printer was very professional, and answer all my concerns when using my printer.

The Tech was in and out in five minutes, he asked if I needed anything else done the geeks are the best

fantastic set up with the Epson XP4200.We were shown how to use the printer as well.It is a very nice compact printer which prints beautifully. Would buy again.