Customer Ratings & Reviews

Michael connectd the new lap top to the new printer and showed me how to operate the printer with wifi and my laptop. Since I am 67 years old I did not realize that the printer was wifi I appreciated that MIchael showed me how to access the wifi/internet to operate the new printer.

The agent worked on my printer and tried to setup my fax machine with no success. However he did work and get the printer to scan to email. The ticket was made to setup fax machine number one and set up scan to email number two. Agent worked faithfully on setting fax machine up but was unable to do so.

The Geek Squad tech had my printer up and running in no time. He answered several questions I had clearly. Very good experience from start to finish.

The geek squad evaluated my printer setup with expertise.

The gentleman Brandon that installed my new epson all in one workforce WF-2960 was polite and very professional. He was quick to complete the task and answered all my questions

VERY KNOWLEDGEABLE, POLITE, COURTEOUS, LIKEABLE, PROFESSIONAL. HR WAS CLEAN AND GOT RIGHT TO WORK, ASCERTAINED THE PROBLEM AND REPAIRED IT QUICKLY. WE TALKED AND HE WAS VERY NICE MAN. YOU SHOULD BE VERY PROUD OF HIS EMPLOY...

The agent set-up my new printer in a timely and professional manner. Set it up to a designated PC and answered questions not related to the subject printer. Courteous and professional.

They were quick, efficient, knowledgeable and very polite and very careful and kept everything. Clean! Very impressed

The technician who arrived was able to set up my printer with wifi and eliminate some useless hardwired connections that were necessary when I had a slower, cheaper wifi connection. He also noted that due to the pandemic and the lengthy wait, all the ink had dried up and needs to be replaced.

The agent unpacked and set up printer connecting it by Bluetooth to our computer and cell phones. He also provided training for us. He was highly professional, very knowledgeable and helpful in ways we could understand.

The agent was knowledgeable and easy to understand. He answered my questions in a wy I could understand. Unfortunately I didn't realize how hard a change it is to go from Windows to Mac so there s still much that I don't know and can't do. I looks like I will need another session.

Bryce from the Geek Squad arrived on time to set up my new HP ENVY PHOTO 7855. There was an issue with my WIFI, but Bryce worked through it and he had it printing in no time. I am very glad I didn't try to do this myself. Thank you Bryce.

Adam was a great printer installer. His patience, expertise and professionalism made the install a very comfortable experience. All my experiences have been positive. I love the Geek Squad

The service technician who installed my printer/scanner, keyboard and computer and new router was extremely knowledgeable, courteous, fast and efficient and went far beyond the minimum required to get everything working. I am very impressed and plan to use Geek Squad with confidence in future.

The tech from geek squad reconnected my printer to the wifi correctly so that now it stays connected. I could not figure it out on my own. He also instructed me on how to do it myself in case it drops again after a power outage.

Geek Squad was very knowledgeable and helpful They found the problem and guided us into the solution

Tech was on time and got right to work. He finished in a timely manner. Went over what he found and had done . Asked if there was anything else he could do for us. Very pleased with everything.

The Geek Squad did a factory reset on my HP Pavilion 360 laptop because it was not connecting to my printer wirelessly. They did an excellent job as it is now working perfectly. Tony in particular did great work. Many thanks. Geek Squad

I've had Geek Squad for three years. Anytime I have had a problem they have been there for me. Sometimes it takes more than one visit to solve the problem, but patience pays off and they will get there. The only problem is that their phone system for my local store sucks, but that's a corporate issue.

Geek Squad Tech Richard Vest is the best! I have used him several times in the past and requested him again to set up my new printer. Of course, he did an outstanding job in that, and also made sure that everything else in my system in working properly. Thank you, Richard!