Customer Ratings & Reviews

Gentleman from Geek Squad went above and beyond to install this specific printer that is compatible for the MAC.

The agent who came to our home was wonderful. I hope if we ever need to have an agent to our home again that we would get this young gentleman! He was polite, knowledgeable & so helpful!

Technician contacted me a day ahead of visit to better prepare himself for what I wanted done. Efficiently setup printer driver on new computer and got it talking to router. Also answered a few questions of other issues I had.

Agent installed new printer and made all our devices connect to it.

Great Geek Squad service. They were prompt and efficient, and gave me a good lesson on how to use the printer. All of my questions were answered and they took their time when explaining things to me.

the technician who came to my house was on time, knowledgeable, and got right to work and fixed the issue.

The geek squad set up my new printer, it went well but I had to call for help the next day for glitch that came up and my issue was then resolved.

The tech had to connect the printer to desktop which set up tech didn't do. Michael solved the problem that 3 telephone calls failed to do. So happy that we took the Geek Squad package because 5 minutes in house worked so much better than 8 hours on the phone.

James came from Geek Squad to set up my new HP printer. He was so professional and knew his technology. He answered all my questions and would definitely use him again. Great help. I purchased my laptop at Best Buy as well. They’ve got my business.

Geek Josh of Plover did a super job of connecting our new devices. Thanks to him, we are now connected and enjoying our products...mesh system, MacBook Pro, HP printer as well as compatibility with our new iPad. He is a very knowledgeable and patient man.

2 very professional gentlemen were able to address my problems quickly and now I have a working printer!

Connecyed my printer. I had it to the internet but couldn't get on laptop. My laptop is old and it was difficult, he did it and gave me suggestions for a new laptop. Also at the time of purchase of I was so so so happy to hear about free install.

We went to purchase a Roko cord. We have dealt with Best Buy for years. Every time we are there we get good service. The person knew exactly what we wanted and brought the cord .

The technician was prompt and very knowledgeable. He walked us thru many questions (and my husband had a lot). He was very thorough.

Jason Weber did a really great job of setting up our new printer. Explained everything he was doing and stayed until we were comfortable with our printer. Answered all and questions.

After a return visit, my cell phone was connected to print remotely. Unfortunately, I had to return the first printer, since it was defective.

Connected computer to printer and installed tv mount and connected tv to netflex.

The 2 GS agents did an excellent and quick job of installing the TV. In addition, they also connected a sound bar that I had purchased previously at BB and had not yet installed.

The tech was fantastic. He figured out and fixed an issue we were having for quite a while. He even did a site search to see what issues our equipment was known to have, which allowed him to repair the problem pretty quickly.

My printer was delivered on 7/2/22, but the agent could not set it up to also scan in addition to printing. On 7/6/22 another agent named Joel Matos was able to finish the job. He also explained how to use the printer in detail.