Customer Ratings & Reviews

The Geek squad member connected my printer and was knowledgeable, polite and efficient. Printer--LaserJet Pro MFP M428fdw--works great and was worth the extra money. Printer was connected to run with computer either by Wifi or ethernet cable.

The GeekSqad showed up and did an amazing job of not only connecting my new desk top computer to my printer but, taught me so much about both pieces of equipment. They made it so easy because they completely understood the job given. I am so appreciative!

Data was downloaded to our new laptops and printer was set up in our home. Due to difficulties we have getting out, this was a wonderful service. The young man who performed the services was very knowledgeable and answered all our questions. He explained everything very thoroughly.

Jamal was very courteous and helpful. He worked quickly to setup my printer and helped me with other questions I had about my the setup. I was VERY pleased with the service he provided. Thank you!

The agent at the store helped me immediately and my laptop was then cleaned of the virus.

The Geek Squad representative was on time and kept me informed of everything he was doing to install the printer. I love using the Geek Squad. I would give them more than five stars if I could!

Aaron and Gabe were outstanding and made sure all features were working and that we were satisfied! These men are excellent representatives for the Geek Squad! Thanks

Awesome technician. Joe was able to transfer all files from my old, dying computer. He got our new system all set up. He answered every question. Extremely knowledgeable and efficient.

Adam did a great job setting up my printer to my computer. He was informative and very helpful explaining everything he did, Very knowledgeable prompt and pleasant. I would be glad to have him service my computer needs anytime. Thank you Adam

I had three different items with the Geek squad. One was bad due to the printer not working and the in-house service and the house service were both great. This also doesn't distinguish between who did the work.

Agent came in and quickly hooked up our printer. Very polite and courteous.

Geek Squad had to ReInstall the software, after a computer "update" apparently "Lost" a key part of the printer software, that had worked fine from original install. Geek Squad is great.

Very pleased with young man who did the set up, knowledgeable, quick, and took time to explain. We wanted printer that did not require app to set up and he obliged.

The service agent full understood after I explained my problem. He was very hands on in setting up my printer to co-inside with my laptop. Printed out test sheets to my satisfaction and set up a few changes on the laptop. Also after asking about laptop shut off's. Everything is now working perfectly.

Tin was great - didn't rush me through the learning curve on this printer. During the process he discovered my back-up device was full and suggested I order a new one which I will. He came on time, was prepared to set up the printer.

Very satisfied for being a Total Tech Member. The Geek Squad technicians are absolutely a lifesaver for all my technical questions. Thank you Geek Squad for providing your service. Couldn't be more thankful.

What I Liked aBout the service was the technician called when he was near by. He was there on time. He set up my printer though I could not. He ask if i was having any other problems that needed attention before he left. It was a very good experience.

Danny Engle did a great job of connecting our printer. He also answered questions we had about our computer. He was very patient and professional .We have been very pleased with all the help we have gotten from the Geek Squad

The agent recognized that I was tech challenged old guy and worked with me seamlessly and respectful. It is so much easier with Total Tech to have someone assist (even if it was just a new printer install). Thanks for having thoughtful, efficient tech help me out

Having Total Tech is well worth the money. The Geek Squad people really know their stuff. They are fast, efficent and courteous.