Customer Ratings & Reviews

Adam did a good job of trying to show me how to get music to a thumb drive and downloading pictures from a thumb drive. I needed help with some basics on my computer. He explained everything slowly to me, so I could understand.

Gentleman arrived early, was very supportive, set up two printers, worked on several questions I had regarding service to my computer (had just replaced hard drive) and helped me with some WIFI issues. Nice job, nice guy.

My tech, Josh, was outstanding. However, he did not remove my printer from my computer. Otherwise, he did an excellent job of setting up my printer and getting it up and running for me. Thanks Josh for an excellent job.

Colin accomplished in 10 minutes what I spent hours trying to do. Sometimes, you just need to bring in the pros..

The Geek Squad Tech, Tony, repaired the printer problem in about a minute. He then took my Outlook problem and redesigned the way my two email addresses arrived and files. He spent the better part of two hours getting me up and running. A very patient man.

Set up scanning program onto Epson printer and this was completed quickly.

Laptop was set up quickly and security software installed within few days.

I have used the Geek Squad services many times and they are always professional and courteous. My home service was excellent and the technician was able to resolve my printer problems. He was on time, courteous and answered all my questions. I now have a much better system thanks to him.

The agent set up my printer and connected it to the internet.

The agents arrived on time. They were friendly and professional. Hooked up our printer quickly - then helped us sync it with our various devices. Then they made sure it all worked and most importantly they made sure we could work it.

Edward Wojdan-Salazar is a fabulous technician. He listened to my problem and was able to reinstall the program to get my printer working from my computer in no time. Edward is knowledgeable, courteous and one of your best people.

Agent was able to troubleshoot the problem, after rerunning several tests he identified a problem with the actual printer, stating it needs replacement, and is under coverage for a replacement if that’s what I would want.

The Geek Squad person was very nice and installed the printer with no issues. He even called the next day to check how the printer was working.

The printer install went smoothly and quickly. The rating would have been higher but the 1st appointment was cancelled because evidently I didn't write up the precheck for such a little job.

I was very impressed with the knowledge and efficiency that the Geek Squad exhibited when he hooked up my printer and got the computer back to working like it was supposed to! He was very professional, explained things in a way I could understand and in no time was out the door and on to his next job.

I am always pleased with the service at best buy - everyone is friendly and knowledgeable and prices are excellent love the geek squad do not know what I would do without them. they are always on time and call ahead and keep me posted

I have been very pleased with the service given by the Geek Squad! It is a great comfort to me to be able to call and have immediate help with a computer problem.

The tech was knowledgeable and explained so I understood

The Best Buy Geek Squad tech who came to set up my computer, monitor, modem, and printer, was excellent! Everything was set up perfectly! My new printer works wonderfully!

Excellent. He come right on time to install my new printer. All went perfectly! I am long-time "fan" of the Geek Squad