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Customer reviews

Rating 4.7 out of 5 stars with 8493 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 8,493 reviews
  • Rated 5 out of 5 stars

    Installed my wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent paired my phones to the printer, installed the ink ran the tests and since then not one problem.your agent was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up My printer, did a great job, connected to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and so helpful. He had the problem fixed in no time. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was very nice, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, unwrapped my computer and printer and got to work setting everything up. I guess I was in his way because he asked me to leave the room -- because of the virus and I guess I was in his way. But he was very nice about it. Finished quickly and put all the trash outside for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was incredibly knowledgeable, answered all my questions, solved all of the issues, hooked up my printer, allowed me time to test to my satisfaction, wore a mask and shoe covers to protect my home and me, was just overall exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an awesome job in getting my printer up and running. I couldn't have done it without him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement printer for one that was only six months old. It took all of five minutes to use my warranty and get my new printer ordered. The whole process was as smooth as could be. My technician Robert had been to my house before and he did a perfect job both times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer copier was not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from Geek squad was on time knowledgeable professional & so nice. Explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided top quality service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Answered all of our questions. Installed our equipment in a timely manner. The person that came to our home was very professional, polite, and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC and Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very helpful and professional installing my PC and Printer. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by Cayla went above and beyond what we expected. She took the time to explain everything and helped set up our computer just how we wanted and needed it to perform. We would definitely ask for her again if we need assistance from the Geek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CORRECT CHOICE IN CHOOSING TOTAL GEEK SQUAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT WAS SUPERB ON THE ORIGINAL SET-UP AND A RECALL VISIT TO DO SOME FINAL ADJUSTMENTS. YOUR GEEK SQUAD WAS GREAT ADVERTISING FOR YOUR STORE. FEEL GREAT THAT YO HAVE PEOPLE LIKE HER. SERVICE DOES NOT GET ANY BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy printer customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad brought the Epson printer to my house on time and installed it quickly and competently. He answered my questions, was pleasant and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason, the best Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to rescue again...Had trouble installing ink...Jason came, installed, showed me again how to install ink and didn't make me feel like a complete idiot, came on time was very pleasant and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael G. was careful, respectful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a complicated system with 5 computers and the recent power problems and the infinity dude nothing worked after his visit Michael on the other had, checked rechecked made sure my new printer worked, put in software. I am really happy with the visit and the work and grateful it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent came out and installed my new printer in no time. It works great and I'm very pleased with how it performs. they also took my old one away for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer & Voice are back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed the printer and the video voice (speakers)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was terrific! Took the time to not only set up but to make sure we were comfortable regarding the use of our printer. He was patient and so helpful. Didn't leave until he knew we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech had my printer up and running in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came for a computer check up and to connect my new printer. He was very diligent worker. Answered all questions I had. Was very patient with me as I'm not a technical person AT ALL. He showed me how to connect my phone and kindle to send print requests to my printer. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went really well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to install my new printer. He brought it over to me because I am disabled after surgery. He installed it quickly and well. I'm thrilled that it's so much smaller than the behemoth that took up a whole table! He took that thing away for me. He was friendly and funny but very professional. All went well!

    I would recommend this to a friend