Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8665 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 8,665 reviews
  • Rated 5 out of 5 stars

    Exceptional service from Geek Squad rep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason came to my home to install a printer. He was exceptional— personable, professional and knowledgeable. He got the job done in no time. I am completely satisfied and will definitely call Geek Squad the next time I need computer or device assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set -up Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Byerly setup our printer and was excellent to let us know how to use our new Printer. Thenk you for your outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is GREAT!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loren Sweet was the man who installed my printer and hooked up both my computers to it. He answered all my questions. I would recommend him and the printer.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRINTER SET UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN JACOB WAS ABLE TO GET BACK , HE DID A GREAT JOB OF SETTING MY PRINTER UP AND SHOWED ME WHAT TO DO IF I HAVE PROMBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs are the best. They are professional, polite, knowledgeable and dependable. Thank you for another job well done. Bill D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was very informative.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dell printer that was too old for my current setup, therefore the connection wouldn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class all the way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class all the way: from scheduling to reminders to professionalism of technician with his patience, listening capabilities and thorough repair knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member did outstanding job of setup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member set up our printer very quickly and made it easy to understand its operation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I chose Best Buy & the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad tech who came to set up my computer, monitor, modem, and printer, was excellent! Everything was set up perfectly! My new printer works wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was wonderful. Carried the heavy printer downstairs, brought the box outside for recycling and helped us understand our new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, diligent, thorough, Safe. Set up everyth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Set up everything. TV’s, sound bars. Additionally an agent set up our WiFi, assisted with Ring, and our printer. He went above and beyond. The first WiFi did not work well. He went to the store and picked up a different router and returned to set it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and was very knowledgeable and kept me informed of the time he would be here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lexander

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander was very professional and took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, very kind and patient to discover why my printer no longer printed in full color. It was a mystery which was solved and it works nicely now as it always did before the problem began. I am very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided top quality service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Answered all of our questions. Installed our equipment in a timely manner. The person that came to our home was very professional, polite, and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my new printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technician, Kyle, set up my new HP all-in-one laser printer. He was so polite, knowledgeable, and efficient! I knew I was in good hands. He also made sure I knew how to use all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and made sure I used it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new printer and watched as I used it to make sure I knew how to use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Burkhardt my printer quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Burkhardt, came to my office to set up my printer in inclement weather. He was very professional, kind and knew what he was doing. Thank you for having a respectful young man on your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Help is at Hand!"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the service given by the Geek Squad! It is a great comfort to me to be able to call and have immediate help with a computer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and friendly. Respected the property. Kept to their commitments. Glad to know job is getting done correctly, the first time. And a lot of peace of mind knowing they are out there and available if needed.

    I would recommend this to a friend