Customer Ratings & Reviews

My installation person set up our television and explained everything that he did and made sure we knew how to operate television

The agent Evan did a professional job of installing my new Canon mf644cdw printer. he even showed me how to use the printer. I am very pleased with the performance of the geek squad.

He did an excellent job. He new what he was doing and I was asking lots of questions. He answered them all

Fantastic! I needed help from the Geek Squad, It was worth the money. He was fantastic!

Geek Squad is a LIFESAVER! They were able to come early and spent a lot of time checking ALL the "connections" that needed to match each other and explained it to me. Also made sure all my computer updates were current and they were VERY polite.

The Tech (Gio) that came out today and serviced and set up my computer was amazing. Very knowledgeable. I also like how he confirms your appointment and keep you informed on when the tech will arrive.

Much better experience than I expected. My technician kept me informed of my scheduled appointment and notified me when he was in route. He was knowledgeable, efficient and helpful when I asked questions. A very positive experience from start to finish.

Lillie showed me so many things that I didn't know about. I love my new printer. She was quick and informative. I think the Geek Squad is so worth the annual fee.

The Geek Squad agent was friendly and knowledgeable and quickly resolved my problem with my network printer not printing. After the success of this Geek Squad service I will have them back to help me with a few other tech problems that I just can't resolve.

Yes, the young man did it all. It didn't take him very long. He took me through the complete operation of my new printer. Thank you again.

The Geek Squad techs are the best. They are professional, polite, knowledgeable and dependable. Thank you for another job well done. Bill D.

The Geek Squad guy who came to my house exceeded all expectations.

My IPhone updated. I was unable to turn it on. After several minutes, Eli managed to turn it on for me. I give him 5 stars!

So grateful that Best Buy has the Geek Squad. They are very busy, we had to wait a month for service, and when they came it was prompt, friendly, professional service. A great attribute to the Best Buy Corporation. They helped resolve the problem we had with our smart tv. Thanks again

The Geek Squad set up of our Epson printer was efficient and with good explanations for our questions and helpful tips for our use. Heather who did our set up also answered our questions on our recently purchased lap tops.

Technician was very helpful and courteous. He set up my printer quickly and correctly. He also explained how to work my new printer. Very pleased with service

Very efficient. The installer knew all the finer points that I would never know to ask for. This HP is much better the the HP ENVY printer I had before

the employe who instlled my printer was very persenable

The Tech was on time. courteous, knowledgeable, and patient regarding our questions. He was open to followup issues. The setup could not have been executed any better.

We were having sporadic service of our wireless printer even though it is located in the same room as our laptops. Geek Squad Tech suggested a boost using Google WiFi routers. Now everything works the first time, all the time!