Customer Ratings & Reviews

The agent Evan did a professional job of installing my new Canon mf644cdw printer. he even showed me how to use the printer. I am very pleased with the performance of the geek squad.

I was very happy with the excellent service we got from the Geek Squad. They had the whole system up and running in a very short time. They went that extra mile to explain to a 75 year old lady how to operate the system. Thank you very much. :)

He knew all about the HP printer. He knew how to install the printer into the computer, and two laptops and a tablet. He gave me a lesson on how to use the printer.

The agent solved the problem with my old printer and made it possible for me to keep the one I am familiar with at this time. Best Buy made it easy for me to return the unnecessary new printer. Thank you.

Great and very knowledgeable service. Would definitely do again.

ITS best thing i ever bought and used and printed great item

Bennett was great putting my printer set up together..He showed me a lot of ways on how to connect different devices to the printer..such a great help...

I called Geek Squad to help with a printer problem. From my first interaction with the person on the phone to Mike's visit to my home it was an excellent experience. Mike was very knowledgeable and did a good job explaining why my printer wouldn't scan. I have already recommended Geek Squad to one of my friends.

After many hour trying to solve my printer problems, your tech determined that there was a combination problem. Cancelling HP smart ink & new router solved the problem. Thank you so much.

Very knowledgeable agents and great to work with.!!fast hook

Geek squad was on time very polite. Got to work explained everything andasked if any other questions. On his way in avery short time. Printer working great.

The agent reminded me of the appointment a day before and kept me apprised of his arrival time. He was courteous and efficient. Quickly completed our home tech service needs and everything is working great. Thank you

Very pleased with the tech support I received. Tech got me up and running in no time, signed up for free ink and explain some functions of printer I wasn't aware of. Glad I'm a total tech customer!

The agent, not only completely setup my printer he, also, demonstrated how each of the functions operated but he also answered ALL my questions.

Jimmy was very polite and so helpful. He connected our new printer to both desktop computers and out iPhone. He explained everything very clearly and offered good suggestions. Next time I need help I'll ask for Jimmy again.

Wow!! I was impressed with Daniel. He knew exactly what to do and made the process easy to follow and understand. He was friendly, courteous and knowledgeable.

EXCELLENT SERVICE, THE TECH THAT CAME TO THE HOUSE WAS VERY COMPLETE.

Very knowledgeable! Helped me solve a problem with my Epson3000 printer which I thought I was going to need to replace! Saved me more than $1500.00 that I would have needed to spend to replace it!

I really appreciate the time they took to sort out the cables and take the time for a ‘tutorial’ — they even wrapped and grouped the various cables, remotes, VHS equipment for me. Thank you!!

I became frustrated with the scheduling and finally installed my new printer myself. I left the appointment as it was as I had a few loose ends and the guys took care of all my needs and concerns.