Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13233 reviews
(13,233 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Crew was very careful not to cause any damages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys! Very professional and made sure to be careful when hauling away our old freezer. The freezer the took out was a behemoth! Roughly 74 inches high by 34” wide and 36” deep! They didn’t hit a single corner or bump any furniture. Of course, we had cleared a path but still, this thing was a monster! Great job guys! Much appreciated!
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
No problems with removing the old washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they came to install the new washer, they picked up the old one and carefully removed it from the house. I'm assuming it gets taken to a recycling center.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Easy and quick installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best by team did a great job at removing are old of in and installing the new 1. air able to get the appliance in and out of the house without damaging any of our walls, doors, etc.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was fast. He uninstalled the old dishwasher so quick i didn’t even see it go out the door.
I would recommend this to a friend Rated 5 out of 5 stars
Very professional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In and out in a short time very professional handled with care.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT service professionals explained every question you have and let everything clean when they finish
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Haul away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice not to have to figure out how I was going to remove my old appliance. Haulers were professional and careful when removing the old appliance.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carries away the old appliance and set up new one. Fast and efficient
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great job or delivery & removal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great of installing my French Door Fridge/Freezer in an almost "impossible" space! (See that review for details). They then did a good job of removing the old fridge & never marred or scratched anything in the entire process. Very nice guys!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Outstanding!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by Ian and Elias who were prompt, friendly and courteous as well as very efficient!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ronnie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was friendly, knowledgeable, answered all my questions, and installed my TV and sound bar beautiful. I would use these guys in the future without question.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Easy Out With The Old
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old fridge without having to dismantle any doors, made it look easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery Done Right/
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled off old TV. Efficient and excellent clean up after setting up new TV.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love the haul away option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love not having to figure out disposal of an appliance
I would recommend this to a friend Rated 5 out of 5 stars
Great haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and removal service of the refrigerator were great
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the option to have Best Buy haul away my old TV for responsible recycling at a small fee is excellent offering. The deliverymen brought in my new TV and took away my old TV quickly and without an issue.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Recycling/Take Away Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service - got when I was getting new refrigerator - no issues with team taking away old one without damaging the hallway or anything else
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Process for hauling away old stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simply -I purchased a new Samsung Electric Range and had my 17 yr old stove hauled away. The process was very easy and happy to see my old stove go bye-bye.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional and courteous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 delivery techs were professional, courteous, and quick with the entire process. I would definitely use this service again.
I would recommend this to a friend Rated 5 out of 5 stars
Old appliance removal.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were couteous and professional in removing old washer. They were prompt and worked quickly.
I would recommend this to a friend