Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13235 reviews
(13,235 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional and courteous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 delivery techs were professional, courteous, and quick with the entire process. I would definitely use this service again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul-away was quick and easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juan Molina did a great job removing our old refrigerator. It was still working but needed some adjustments for the the through-the-door icemaker. So we hope he took it on to a good home.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery was effortless, the two young men they delivered did her great job
I would recommend this to a friend Rated 5 out of 5 stars
Old appliance removal.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were couteous and professional in removing old washer. They were prompt and worked quickly.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Have em' take it or move it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure beats clogging up the garage with a junk fridge, or having an old washer haunting your cellar. Have them haul it away. But if the old one still works and you want to keep it? They'll move it elsewhere in your house. To me, well worth a few bucks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BestBuyServiceIsTheBest!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guys hauled my old Whirlpool dryer away with ease. I have a rickety old wood deck that leads to my outside laundry room, and God bless them they managed to get it out okay.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have a good experience with this service, and i like not having to clean up or deal with boxes
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Thank you!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was able to maneuver my old machine out of the second floor and take it with them. Thank you!!!
I would recommend this to a friend Rated 5 out of 5 stars
No Problems Hauling Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person installed new tv; took away 15-year old plasma tv. Didn't bang into anything, didn't scratch anything up. Good job with haul-away.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and painless. Guys were friendly and prompt.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, delivery guys were very professional and easily removed our old appliances.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HAUL AWAY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent! i'm very happy with the haul away service provided by best buy. it was cost effective and convenient. customer service was extremely helpful and also very pleasant to talk to.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Not only for BestBuy products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased to find out that not only can I arrange for haul away upon delivery, I can also schedule a pickup and haul away on non BestBuy products that I’m not replacing. Well worth the $25.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must and they do it well , quick, professional, knowledgeable.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great people
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. They were so fast the were putting the new fridge in before I even realized the old one was gone.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Enjoyable service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled away my microwave with no trouble at all. Graet service
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
65” moved to rec room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad moved my 65” to my basement res room. No problems
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Eady peazy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled away my old appliances. It was quick and off they went.
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband didn’t have them unpack it as we wasn’t ready yet. Not the drivers fault. They did a Great Job with calling and delivery.
I would recommend this to a friendRated 5 out of 5 stars
praise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled the old worn out unit first! sure hope it got recycled...
I would recommend this to a friend