Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13241 reviews
(13,241 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Home delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their home services great they did it in a fashionable time and I would have them do it again
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew are professional. It is not only haul away the old device but pick up all the debris.
I would recommend this to a friend Rated 5 out of 5 stars
Quick and efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old fridge was hauled away quickly and efficiently!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Swift and sure service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are champs. Swift and sure. Polite, considerte of your space and pros!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BYE BYE JUNK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAULED MY JUNK AWAY PROFESSIONALLY. A LOT EASIER FOR THEM TO HAUL AWAY THAN MYSELF. SINCE I DO NOT HAVE A TRUCK AND IT WOULD BE LAYING ON CURBSIDE FOR A MONTH UNTILL THE CITY PICKED IT UP
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
haul away.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took away the old fridge no problem! Great Service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service they hauled the old dryer up a set of stairs went out the front door did it flawlessly
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Courteous & Careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew who removed my old appliances were thoughtful to ask where would be most convenient to store them until the new owners could retrieve them. And they were extremely careful while moving them to not scratch or bump them or anything in my home.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Free of appliance removal? Yes, please!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This benefit is part of my membership with Best Buy. I honestly couldn’t be happier. It was so nice to have my old dishwasher hauled off for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick, easy, efficient and nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that delivered our new oven were friendly, efficient and fast. They unwrapped the new one and carted away the debris, removed the old oven and placed the new one in the best position for hookup.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took away my old fridge with no problems . Guys that came were careful of not damaging anything.
I would recommend this to a friend Rated 5 out of 5 stars
Professional Haul Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight Forward. Dropped off new fridge and put into place. Picked up old fridge and hauled away.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old items were hauled away. I didn’t need to sell them or wait on a third party to come and get them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
They haul away my old dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They haul away my old dryer with no problem I would recommend it
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Speedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were very fast in their pick up and delivery. They moved my broken tv in a flash. This is an incredible program offered by Best Buy. Hope I don’t have to break another tv to use them again though.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
This service was awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learned from prior replacements that it is a pain to remove old appliances and dispose. When the Best Buy team delivered the new, they took out old with same or better care not to damage the house and loaded their truck with them. ----
I would recommend this to a friend Rated 5 out of 5 stars
Welcome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were friendly and quick.. seemed to enjoy their job.
I would recommend this to a friendRated 5 out of 5 stars
Friendly and curteous people.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great. Very careful when delivering our new freezer and taking the old one away.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
SAVE YOUR TIME AND MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAVES M Y BACK AND TIME TO DISPOSE OF T HE OLD UNITS
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fast and very respectful and knowledgeable. They call you day before and the day of appointment to remind you/confirm the appointment.
I would recommend this to a friend