Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13242 reviews
(13,242 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy is the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No messing around, Professional and fast. These folks are truly the Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time with new freezer delivery. Everything went smoothly with no complaints.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Saved my back and hernia operation
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new TV and we had your Crazy heavy old style tv in a upstairs bedroom with narrow steep stairs. Delivery guys didn't bat a eye saying we got this.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Imran
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up old fridge and replaced with new one with out any problem
I would recommend this to a friend - Cons mentioned:Installation
Rated 5 out of 5 stars
Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away was nice. Wish they would’ve been more clear of a separate installation fee.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good delivery
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nstallation was done right and on time and we didn’t have any problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It's a no brainer.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it instead of trying to move something heavy yourself, scratch up your floors and everything else that can probably go wrong. I don't know why you wouldn't use this service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service TV hauled away and recycled!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivery and setup team even hauled away my old and heavy TV. Best Buy recycles the old TV!
I would recommend this to a friend Rated 5 out of 5 stars
Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and cleanup after they removed old appliances
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great movers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They moved my old fridge to the garage quickly and easily.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed our dishwasher was efficient, friendly. Would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Removal of fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service to remove the old fridge. The team carried the old fridge out with straps never touching the floor or walls. They were very good to work with or deal with.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, on time and immediately hauled my old refrigerator and had to remove the front door to do so. Very personable service man.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away successful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away of previous washing machine went well. No damage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service hailing the old fridge. Very professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very easy & professional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my old washer hauled away and I couldn’t have been happier to see that thing go. They were very professional and courteous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy team is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides excellent in home service. They are on time, efficient, professional. I have been using them to replace all the stove for my apartment for years. I am very satisfied.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
No issues hauling away fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great that Best Buy recycles and donates turned in appliances! The team took it away was very careful not to damage anything
I would recommend this to a friend Rated 5 out of 5 stars
Very easy to have the old one hauled off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They removed the old refrigerator carried it with straps through the house. Perfect job very happy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Very efficient on time and fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were very efficient gotten my old washer out with no issues and place my other washer where I needed it to be in the basement
I would recommend this to a friend