Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13242 reviews
(13,242 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Fast and efficient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at not scratching anything up and cleaned up well afterwards
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians that came were friendly and quick !
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
2022 Christmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with small fee to know that my old stove was hauled away without me worrying what to do with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part of getting new home appliances is having to deal with removing the old ones. The people Best Buy sent were professional and did the removal in a timely manner. I definitely recommend purchasing this service!
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful delivery team.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who installed and hauled away the broken machine were professional and fast. They arrived on time and were quite efficient in the delivery and removal process.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! will be buying more for sure! thanks!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional and courteous service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called ahead to see if they could come earlier than appointment time. Removed my older tv without problems. Happy that Best Buy offers this service.
I would recommend this to a friend Rated 5 out of 5 stars
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew removed the item from my home and it was gone. Tidy and professional. Couldn't ask for anything better.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
So Happy with Haul Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly removed, quickly! Really well-done! I could not budge that range myself. They made it look easy and got it out of my house in no time.
I would recommend this to a friend Rated 5 out of 5 stars
easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was quick and painless! Great job! I appreciate this service.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauling away the trash lid item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those Guys were AWESOME! Thank You!They we’re very Professional. And on time!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Performance! They were very attentive and paid attention to detail
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional services and quick. Including correcting an error from a previous company
I would recommend this to a friend Rated 5 out of 5 stars
Quic and efficient haul away and removal.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of old dishwasher was done in a professional manner. Quick and clean. They laid down some mats to cleanup any dirt/water.
I would recommend this to a friendRated 5 out of 5 stars
Take that old energy hog tv -trash it responsibly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of my old energy hog plasma tv responsibly. Let them haul it off, they have the connections to recyclers performing to industry standards.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! These guys were quick, professional and did an amazing job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Seventy something is too old.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the reasons I like to use Best Buy and the delivery and haul away service. I guy in his 70's doesn't need to be hauling away large items.
I would recommend this to a friend Rated 5 out of 5 stars
Disposal error!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a mistake and paid for the disposal. The people who run y assisited living home would have taken it away for no charge!
I would recommend this to a friendRated 5 out of 5 stars
Just do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be included for free with delivery. Oh well. Times change. But definitely worth it if getting rid of big items. Don't break your back. Or bother your friend with the pick up truck. Just do it.
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Old unit was moved where I wanted it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took care not to damage my home and helped me with requests. They moved my old unit to the garage where I wanted it, again taking care not to damage my home. Great service.
I would recommend this to a friend