Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13243 reviews
(13,243 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Took the old TV away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did exactly what they said they would and they took away my old TV
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Great Delivery Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen that delivered my new washer were great, very professional and clean and cautious bringing my new washer in and removing my old washer. Great Job!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Service!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for hauling away my old freezer! It was much easier to pay BB to haul it away when it delivered my new one then to do it myself. Well worth the fee.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away and recycle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent source to get rid of your old appliance. They take out the old one and then install the new one. No down time.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Professional haul away service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually had the delivery men take our old refrigerator and move it out to our garage. They were very professional and did a great job.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Well worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this service. I don’t know how I would be able to do this myself. Very quick installation and removal of my gas range. Very neat and fast.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great job!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! The people cleaned the area very well and did the installation quick!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
What a great process.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made the whole purchase experience very easy. The old tv was removed and hauled away with the new tv, as well as all the packaging.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old refrigerator was taken and new refrigerator was installed quick.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Removed my old dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of the old dryer with no problems and saved me the trouble!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So Easy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such helpful service. Superb communication and was timely.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Courteous Professionals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old refrigerator was removed and hauled away without causing any damage to my home. Employees did a thorough examination of the refrigerator to insure that no items remained in it.
I would recommend this to a friend Rated 5 out of 5 stars
Professional Workman!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carfully removed from house and placed into my garage.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
No Hassle Haul Away
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service. It took the service people no time to unload and stall the oven. High recommend the haul away service for old appliances.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the level of competence and efficiency. Totally recommend utilizing this service. Our heavy refridgerator was hauled down to the basement with careful precision. It's totally worth it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service! No trash at home and no litter by the curve. I didn’t have to move anything, they took care of everything
I would recommend this to a friend Rated 5 out of 5 stars
Get out of here!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled my old dryer at time of new dryer delivery.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Old washer haul away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old LG washer died...(RIP. It was a short sweet life) Got new washer and was gone and out the door. I didn't have to think about it or deal with it. Bye!
I would recommend this to a friend Rated 5 out of 5 stars
Great value and saves time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Haul away service for our old range was excellent. The value was amazing, and we didn't have to worry about removing the range out of the home and taking it to the dump. Definitely worth the investment.
I would recommend this to a friendRated 5 out of 5 stars
Let Best Buy do the work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional people would highly recommend having Best Buy doing the hauling
I would recommend this to a friend