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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very efficient and trouble free.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out with the old and in with the new with no hassle or oops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guy (Anthony) is very professional and nice, really appreciate his delivery service. i am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul it away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed, disconnected the old dishwasher and took it out of the house carefully and professionally, very meticulous about handling it with the helper so it did not hit anything or do any damage at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Haul it away, no traveling to the landfill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the old stuff removed is the way to do things, no time for old men to do this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job!!! The two gentlemen were kind & professional!!! Installation went great!!! They took away the old appliance with trouble & were careful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Profession Haul-Away.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away old refrigerators with no problem great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very tidy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and cleaned the area the washer and dryer were in before installing the new ones. Took all the excess materials away and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Say Goodbye to my old oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively took out my old oven for the new one I bought at Best Buy.. A good service to have to get rid of old equipment and appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old appliances were hauled away quick and simply

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No fuss or carton disposal problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old television and new television carton, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. They wore booties to protect my flooring. Brought their own vacuum and helped me wiped down the old television once taken off the wall and moved it and installed on it’s stand in another room. The two workers were also courteous and friendly and explained everything they were doing and how to use my new remotes and work my new television. I was concerned since mixed reviews about the Geek Squad but I don’t regret it one second and would recommend them 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took it away and glad to be rid of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool is gone. Didn't last long at all. No more Whirlpools for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly as expected!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were able to get all the packaging and old machine out without any issue. Just as I would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care not to damage my home and read my instal / removal request info.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    easy haul away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took my old fridge - had to remove my front door - put it back - easy - worth it - would have been such a hassle to get rid of it myself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removal of old Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service removing old oven and hauling away. No clean up. Technician Knew exactly what was required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, clean, expedient, concerned for safety,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who came to install and remove products have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that came was very profesional, clean and know very well his job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy solution to get rid of old appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away went well. The team was quick and professional and I appreciated not having to worry about getting rid of my old stove.

    I would recommend this to a friend