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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13639 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 13,639 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly smooth no issues whatsoever extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pay for the installation fee! No worries!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the heck do I do with an old, broken appliance? How can you expect me, an ordinary homeowner to have the wherewithal and the logistics to haul my old appliance away? It just makes more sense to pay for the install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recycle concern relieved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver team removed the old side by side and relived me of the disposal which as a disabled senior was a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup they were able to move my old fridge to a neat location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    staff

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was awesome. Very professional and quick to deliver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Haulaway Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys picked up our old fridge and hauled it away as they delivered our new fridge. Very kind and professional guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very tidy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and cleaned the area the washer and dryer were in before installing the new ones. Took all the excess materials away and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Fast, friendly, and professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Haul Away is Tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator was hauled away by the most courteous service I've ever experienced. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled a delivery date. They called with a delivery window and showed up. That's good enough for me!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Quick, careful, polite and great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team were very careful to get the fridge in without trouble. They were respectful of the fridge, and our house as they did the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with stove installation, the technicians also did a great job with the delivery and hauling away the old Stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better delivery service than the other big box sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good professional installers for both Holloway and install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Amazing people! I love mt washer!! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was perfect. No issues. Came on time and were courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super quick (even though the truck was packed) and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick fast service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick fast service. The guys were friendly and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people called me 20 mins before my fridge delivery. This helped me to unload my fridge. They installed the fridge had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. No issues in 2 years......

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very courteous and professional.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Took the old fridge away. Great team.

    I would recommend this to a friend