Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13401 reviews
(13,401 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Carefulness
Rated 5 out of 5 stars
delivery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient with my time. They were cautious to not damage my flooring or cabinets.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer and dryer removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was accomplished easily and without any problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer came exactly as advertised and works wonderfully. Tech was professional and knowledgeable and installed quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Once they haul it away, it's gone forever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The professional haul away from Best Buy was great! Two guys came in my house and disconnected my old, malfunctioning, washing machine and took it away for good. I haven't seen the old washing machine since they took it away. I'm not sure what they do with the old machines, but one thing is for sure, I'm sure glad I'm not an old washing machine being taken away by professional haul away by Best Buy. Speaking of hauling things away, I wish that the professional haul away team from Best Buy would haul away all the water pouring into my sump pump hole every minute of every day! My sump pump is coming on every 30 seconds or so. It's really astonishing how much water is being pumped out of my basement every single day. It should start to dry up sometime around June, hopefully. Recently I installed a Blink wifi camera so that I can keep an eye on the sump pump when I'm not home, just to make sure everything is ok down there. The camera works great! It has excellent night vision so I can see that the pump is working I the dead of night. It was super easy to set up with the Blink app as well! I would definitely recommend Blink wifi cameras to all my friends! You know, it's funny, I used to provide these regular "Sump Pump Update Update, with Chance Daily" (Chance Daily is my made-up newscaster name) to my friends, but now with the Blink camera, I can just share video clips of the sump pump in action! Anyway, I definitely recommend Best Buy's professional haul away to take away any unneeded appliances you may have at home!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live samsung. Iven works great. Can control everything remotely. Would recommend this product. Large capacity to cook multiple items.
I would recommend this to a friend Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul-away team was fantastic! They arrived on time, handled my old fridge carefully, and left the space spotless. The whole process was quick and stress-free...couldn’t ask for better service.
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Couldn't have gone better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came and hauled away my old dryer and washer were super cool. great customer service. They were super careful even though I told them it's an old house nothing to worry about. Best Buy in Appleton y'all are legends.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing work done by the team. Love it. Very fast as well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service was effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away was done during installation of the new dishwasher. All went well
I would recommend this to a friend Rated 5 out of 5 stars
Didn't have to worry about my old dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new dryer and had it installed. The installers were perfect, kind, knowledgeable and friendly. I felt 100% comfortable. They removed my old dryer and hauled it away. I didn't have to worry about what to do with it! Pardon the pun, but the Best Buy installation crew are the Best!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was perfect and the delivery men were cordial and incredibly helpful. They did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received great service from the delivery, installation, and removal process.
I would recommend this to a friend Rated 5 out of 5 stars
This fridge is a perfect fit in my 36.5"wide space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is almost perfect. 1) love the style 2) love how deep it is. 3) Thanksgiving with this frigerated made the day perfect, Lots of room 4) I am big guy, so i have to watch my strength sometimes when shutting the left door. With the sealing piece in the center of the doors. I am afraid i may break this piece some day. With that being said I am still happy with my purchase.
I would recommend this to a friend- Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was following the deliver on the Best Buy link. The guys arrived on time and hauled away my old refrigerator. They brought the refrigerator through the front door and were extra careful with my wooden floor and walls. They were very knowledgeable and make sure everything was installed properly. The installation was very quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
best buy delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent delivery service!! Delivery personnel very polite.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Seamless refrigerator removal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The removal of the old refrigerator went very well. The crew had real expertise.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good experience with delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was flawless. Delivery, install, and removal went smooth.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
No damage but not installed correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an okay job but they routed the drain hose through the disposal which I did not want them to do because it's possible for people who are careless with leaving things in the disposal to trigger a sink backup. There is an existing air gap and I wanted them to use that. I was sitting at a nearby table, but not watching over them, and they went ahead and punched the hole in the disposal which I can't easily plug back. Also, with this method they were supposed to create a "high loop" which is essentially an upside-down trap, is designed to prevent dirty water from siphoning back from the disposal into the dishwasher. They did not. So, I had to do it myself, but being busy it took me several months to get around to it and now my dishwasher is stinky which could be from back drainage. So, I'm not happy. It does function properly and no fires or floods. But I definitely do not feel that installation is a valued benefit based on this experience. Also, the dishwasher itself, is making low grinding noises after only 3 years which makes me wonder if the motor is already going bad. It is quiet other than that, and stays clean and works well.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away addon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra cost to have the old fridge hauled away. Best option.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic Dishwasher at an unbeatable price!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the Whirlpool - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, Large Capacity, 47 dBA - Stainless Steel for almost a month now and I can honestly say, I love it! Besides being almost dead-silent during the wash cycle, my dishes come out spotlessly clean. It's very sleek and modern and the 3rd-rack is a great touch! Not to mention, you cannot beat the price! If you're on the fence, think no further and make the purchase today! You'll be so glad you did! And definitely have Best Buy install the unit for you! It was well-worth the extra cost!
I would recommend this to a friend
