Customer Ratings & Reviews
- SKU:
- 9410101
Customer reviews
Rating 4.6 out of 5 stars with 13640 reviews
(13,640 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly crew. Handled with care. Installed& hauled off old units.
I would recommend this to a friendRated 4 out of 5 stars
Home delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their home services great they did it in a fashionable time and I would have them do it again
I would recommend this to a friendRated 5 out of 5 stars
Quick & painless haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes a homeowner just gets tired of DIY. Having the old washer and dryer hauled away was quick, easy, and painless. And well worth the money for my time, and sanity. I already give my husband enough projects to do around the house LOL.
I would recommend this to a friendRated 5 out of 5 stars
Great way to get rid of large items
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was dreading try to figure out how to dispose of my old 65" TV. It was great just to have the delivery people take it off my hands.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very efficient and quick no problems were professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sure am glad I didn't have to haul off the heavy old freezer that died on me. Worth every penny
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Saved me the pain of trashing my old TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys delivered new TV and took away my old one. Very polite and courteous gentlemen
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Glad I added this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came prepared and efficiently handled my old washer and replaced it with the new one
I would recommend this to a friend Rated 5 out of 5 stars
Removal of old items GREAT Benefit!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have maintained a BestBuy "Geek" policy now for a couple of years, and one of the benefits includes the free installation of new AND removal of OLD appliances! We had our old GE dishwasher fail, and when the delivery crew came to install the new BOSCH, the "haul away" policy allowed us to safely disconnect and remove the old broken appliance at no extra cost. Professionally done, and GREAT job!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Picked up our dish washer. Very professional and prompt.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Took My Old Unit Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with removing my old non-working appliance from my house. They were careful and nice to deal with. Thanks Best Buy!
I would recommend this to a friend Rated 4 out of 5 stars
Not too nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with the delivery guys who refused to answer my phone call after I changed my mind within mins about keeping my new appliance. Totally ignored my call knowing that they would have to probably be the same guys to pick up the appliance, SMH. Same guys return and confront me about my review and my being unhappy about one of them suggesting I tear down a hall to bring my washer into the basement. I even tipped them nicely both times. Pick up the phone to avoid negative feedback. But not all delivery and haul away guys are the same
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly and the did it without any damage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away was great no damage they where respectful of my property. Definitely would do it again
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Prompt, efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery persoinnel were very professional. Moved old range out before brining in new range. I was amazed on how fast the whole process was.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery team did a great with the removal of our old refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Always clean, On time and careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how Geek squad is on time, careful with your furniture, have special shoes to not dirty your carpet, courteous, and polite. Friendly too!
I would recommend this to a friend Rated 5 out of 5 stars
Old Freezer Haul Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had on old freezer that was on its last legs. Haul away crew was very fast and efficient. Came right in and wheeled it out with no issues. Great service, extremely professional and very friendly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the greatest service on installation and removal of old items
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy haul away. Glad I didn't have to deal with it.
I would recommend this to a friend