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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hauled the old dishwasher away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the old dishwasher away no problem. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yep… they took it away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. They took my washer and dryer away…..

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Items removed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed the old items with ease and did not damage anything. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Dryer Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy's did an excellent work. Yes recommended them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I would recommend to a friend so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and easy installation and haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy installation and haul away, thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Haul it away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fast and efficient job hauling away the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my old appliances without any issues, extremely friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my old fridge to the garage and it wasnt a convient task. No questions asked and made it happen. Very professional. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in dropped off my new dishwasher took the old and was in and out in maybe 10 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Expert removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians removed the old dishwasher without causing any damages to the wood floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul Away and Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were careful and professional. Appreciated they wore masks.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Great job very professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job, very careful to not mark up walls or stairwell when taking out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals doing their job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the old unit out and gone within 15 minutes. The new washer was also installed i that time. No damage to anything and getting in my basement isnt the easiest. These guys were pros and made it look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove Haul Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our installers GC! Clean and efficient. Would use them again anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    haul away service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Men picked up and hauled away large item professionally and quickly with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away was just a promised and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Get this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so much easier to add this service to my purchase instead of figuring out how to get rid of the appliance I was replacing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They take off my old refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gays who came home was very professional and do it the job very carefully and fast, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with hall away service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new whirlpool refrigerator from Best Buy, the offered the hail away service at no charge!!! I was very happy! We sat there and let them do all rhe work. They were very fast and professional!

    I would recommend this to a friend