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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 13,640 reviews
  • Rated 5 out of 5 stars

    Pick up old product when delivering new

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have the option to choose this when we buy a large appliance/electronic item. However, I believe it should be automatically included in delivery price as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues! Guys were nice and the convenience was worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They hauled away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were good to remove and recycle my old range

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old stuff away and didn’t have to worry about getting rid of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quickly removed old microwave, installed new one, then hauled away the old one along with and packaging/trash. Very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took away the old fridge no problem and cleaned up before installing the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up new fridge nicely. The fact that they removed the old fridge so that it was easiest for us was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I say, for the price, this is a must. My washer was a monster, plus filled with gross water. We were not going to deal with any of the delivery, installation and haul away. Stress free. I sat on the couch until they were done, then they showed me about the new product then left. EASY PEASY....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge! Love it more everyday!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and great storage. Love it! Highly recommend it. I have waited a year to write my review, just to see how this fridge holds-up. I love it more everyday! I am a single woman and it my fridge stays pretty packed for entertaining. I love the storage in the doors and the freezer has a pull out drawer on top that hold my alcohol and beer glasses. Everyone that sees it loves it and wants to look inside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away of our old fridge was very easy and the guys were nice & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the professional service of my delivery. After installing and cleaning up, they took time to go over every feature on my new stove and microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willie and crew were professional, efficient and knowledgeable on how to install product without taking lengthy time. Willie used safety when working with removing the old and installing the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy takes the old appliances

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that BestBuy takes the old appliances when they leave. The city does not pick up these large items and it is so nice to just be done with the old appliances when the new ones are installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always amazes me how two people can delicately move huge appliances around in tight quarters. Only complaint is that they left a little bit of a dusty mess in the elevator from my old appliances that I had to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the delivery because it was convenient for me since i have a small car and the TV I ordered was huge. Very nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same guys who delivered and installed the fridge we bought took away our old one. They handled it with ease and are very good at what they do. Polite and respectful, they were a true pleasure to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the measuring they ask you to do and everything will go smoothly. Professional people. Didn’t not complain once and they had to carry it up a flight of stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old fridge gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries, no hassles... new refrigerator in, old one gone - saved my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service if you want to get rid of your old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time and money saver!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap way to get rid of your old appliance! Otherwise you have to haul it to a landfill or recycling center which can take time and still cost just as much or more than having Best Buy haul it away. Recommended if you do not have easy access to a pickup or other people to help you move the large heavy applicances.

    I would recommend this to a friend