Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13132 reviews
(13,132 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Haul Away Team
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Washer & Dryer Home Professional Haul-Away Team was Amazing! They moved my older W&D set into my garage with ease. This has to be the first time a delivery crew appeared very knowledgeable of the installation of the washer/dryer, and the lent vent and did not scratch up my wall while moving the old and new Washer/Dryer set in. I can't thank them enough for conducting such an amazing job. Best Buy delivery crews get it done the right way, the first time!
I would recommend this to a friend Rated 5 out of 5 stars
Hauled smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally hauled old refrigerator out smoothly!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the service that takes the old things away so we didn't have to do it.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lamont and his colleague were top-class: friendly and professional, timely and knowledgeable and respectful. Terrific job.
I would recommend this to a friendRated 5 out of 5 stars
Strong recommendation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Can't compliment them enough. Strongly recommend!!
I would recommend this to a friendRated 5 out of 5 stars
Easy Process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and Easy refrigerator replacement. Delicered in my area when other stores don't.
I would recommend this to a friendRated 5 out of 5 stars
great install and delivery guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install guy was great, very friendly and very knowledgeable
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Snuck Away with Broken Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is there to say really? They took away the old washing machine. They did so in fact with me hardly knowing before they installed the new one. So quiet, fast, and professional. What more do you want?
I would recommend this to a friend Rated 5 out of 5 stars
So greatful they offer this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem taking the guy was efficient polite did it fast didn’t hurt anything and helpful
I would recommend this to a friendRated 5 out of 5 stars
nice service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing services , they came on time they provide ,
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Removal of Old Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of old appliances went very well. Installers were neat and careful in the removal process
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yes!!! A no brainer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did great. Love that beat buy offers this service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So Grateful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having the delivery man take my old freezer away was a wonderful thing. I could never have accomplioshed that on my own. Thank you for such complete service.
I would recommend this to a friend Rated 5 out of 5 stars
Relocating older refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the delivery team move our current refrigerator to the garage. They took the time to do it safely and dependably
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, friendly, courteous and careful. Appreciate Best Buy deliveries to always be on time.
I would recommend this to a friendRated 5 out of 5 stars
Movers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great workers. Landry and D were professional and efficent.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tv haul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came and removed tv in five minutes. Very simple to do.
I would recommend this to a friend Rated 5 out of 5 stars
Easy removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Fast install and removed old washer with no problems.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were quick and efficient. My laundry is cramped, but they worked around the discomfort.
I would recommend this to a friend Rated 5 out of 5 stars
Professional and Efficient Staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came to deliver my appliances and haul he old ones away were polite and respectful of my property and items I had bought.
I would recommend this to a friend