Customer Ratings & Reviews

Since the old fridge we were replacing was now defunct we added haul away, so convenient! Saves time and a trip to the dump.

Did a good job carefully removing the old equipment.

Very professional and efficient installers. They removed the old washer and took it away.

They took the item away and I never saw it again. Didn’t scuff floors or cause any damage.

what can i say, it worked as intended :-) did not go wrong

the team/guys who did my delivery were from Atlanta and said they were working the New Orleans area for the last 2 months. They were AWESOME...made it up the steps to my front porch then up to the 2nd story Laundry Room with not one issue....They used body harnesses with straps that went under the washer and the 2 guys lifted it with zero struggle and went up the stairs like nothing. They were 5 STARS and then some !! They setup the washer in its spot and then as planned I did the actual install ( water hook up and drain ) then stacked the dryer unit back on top. These guys rocked it ! thanks BEST BUY for a great delivery experience.

Tecnicians did a great job. Installed the water line quickly and did it right.

They took the old fridge. I hope they made it suffer as it made us suffer

Delivery was perfect. Drivers/deliverymen were professional, quick, and nice.

The delivery guys were just incredible and kind and did a wonderful job removing my old appliance.

What is there to say really? They took away the old washing machine. They did so in fact with me hardly knowing before they installed the new one. So quiet, fast, and professional. What more do you want?

The Gentlemen that came to haul away my old refrigerator after they delivered my new one were a breath of fresh air. I have been dealing with Home Depot to deliver a fridge for a month and after many assurances and changes in fridges, they still refused. These Gentlemen that Best Buy have looked at the problem and figured out how to deliver my new fridge AND haul away my OLD HEAVY fridge with out a problem. I can't say enough good things about them. They were professional and fast and efficient and pleasant. I am SO thankful that they were the ones to haul away my old heavy fridge. THANK YOU GENTLEMEN and THANK YOU BEST BUY!

After these men delivered and installed our dryer. They took our broken pathetic dryer.

Fast service, the guys got there early for me to continue my day. every professional and was in and out in 35 mins. thanks again

Couldnt wait for the broken GE fridge to be removed and thrown into the truck. no scratches or dings anywhere in the hall, no scuffs, no furniture needed to be moved. A+

Best buy has hauled away my old fridge, and washer. No issues. Team was great.

was great having all the old stuff taken out of the house to make room for new things

Installers for new gas range left nothing unwanted behind after installing my new one. One even asked for my sweeper to clean out some of the dusty areas behind the old. They both seemed to be knowledgeable and friendly.

Best buy it took away my old dishwasher, hooked up my new dishwasher, and did a test run to make sure it was all good. The guys were professional, clean and expedient.

They came to deliver my refrigerator twice. The first time the of the refrigerator didn’t close. The first crew rescheduled for another refrigerator to be delivered. The second crew were professional