Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13402 reviews
(13,402 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
What an experience !!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came to deliver my refrigerator twice. The first time the of the refrigerator didn’t close. The first crew rescheduled for another refrigerator to be delivered. The second crew were professional
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st set damaged when unboxed. They quickly packed it back up and chased down another set that was 50 miles away from original store. Returned in 90 min and set it up perfectly. Adjusted picture, color sound etc. All companies have damaged issues. Great companies shine in how their staff reacts to problems. Best Buy Geek Squad delivery really went the extra mile for me
I would recommend this to a friend Rated 5 out of 5 stars
Professional Haul Away Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that Best Buy offers a haul away service to get rid of an old fridge as they delivered the new unit. Got things done quick and I didn't have to worry about anything.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth drop off & haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They efficiently hauled away my old washer when dropping off my new one, no issues!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Movers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered my dryer were professional and delivered/removed items in a quick manner.
I would recommend this to a friend - Pros mentioned:Carefulness, Speed
Rated 5 out of 5 stars
Perfect install and haul away!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen were fast, friendly and efficient. They took care in ensuring they didn’t damage anything and we’re very careful not to bump anything when hauling away the old unit.
I would recommend this to a friend Rated 5 out of 5 stars
Very Professional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was efficient and personalable. I would definitely use this service again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They removed old washer with no problems. Techs were quick and professional
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
A+ Haul Away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers hauled away our old washer quickly and efficiently!
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
It works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved my fridge into my garage. $50 is a bit excessive but I was too busy to handle it myself. They were careful and did a good job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So Grateful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having the delivery man take my old freezer away was a wonderful thing. I could never have accomplioshed that on my own. Thank you for such complete service.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Simple process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and quick! Removal was done without any issues.
I would recommend this to a friend Rated 5 out of 5 stars
They removed the old TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took the old TV away to recycle it. But only issue was that they needed the remote for it. I had to find it and remove my rechargeable batteries. My question is if they were just going to recycle my old TV throw it out why did they need mt old remote.
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Great add on option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved having this option when purchasing a new dryer. Saved my husband a lot of trouble. The gentlemen who hailed it away were careful and handled the removal with ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery flawless and on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfection, was as smooth as butter, great experience
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Moved with Respect!! Have My Respect!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid the fee to have my previous refrigerator moved. I had them move it downstairs and they were so professional and careful! I expected them to use an appliance hand truck, but the did it with shoulder straps as to not damage any flooring! I removed the handrail and there was only an inch clearance on either side and not once did it touch the walls! I was so impressed!! I may have given a standing ovation!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok to use great buy works great for the price would recommend
I would recommend this to a friend Rated 5 out of 5 stars
Excellent installation and removal service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who delivered to my home and installed the new electric stove is awesome and professional skills are great, they also remove my old stove away too.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Removal of old fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled away old fridge pretty fast. Delivery guys did an amazing job
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer Dryer Removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that we didnt have to worry about getting rid of our old machines!
I would recommend this to a friend