Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13132 reviews
(13,132 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Delivery Team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Installers did an excellent job bringing in and installing the new washing machine and removing the old unit and taking it with them. I Would highly recommend this delivery team to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Washer haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys removed our old washer with no hassle. Very professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauled away our junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very pleased to not have to get rid of our broken down washer on our own!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful removal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The removal was quick and efficient. The workers were careful in the removal and gave me time to clean where appliances had been before bringing in the new washer and dryer.
I would recommend this to a friend Rated 5 out of 5 stars
Mikes review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing to have Best Buy remove quick and easy.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and respectful worker. Did what I asked and did it fast.
I would recommend this to a friend Rated 5 out of 5 stars
New Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent oven!!!! Love it!!! Easy to clean!!!! Great buy!!!
I would recommend this to a friendRated 5 out of 5 stars
Nioce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient when you don't have the time to pick it up yourself.
I would recommend this to a friendRated 5 out of 5 stars
Fast haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old washer machine was in my back yard and was hauled away immediately after installation
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was great in installing my new washer and dryer and they were fantastic in clearing away the old one out of my apartment. They did it swiftly without any issues.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st set damaged when unboxed. They quickly packed it back up and chased down another set that was 50 miles away from original store. Returned in 90 min and set it up perfectly. Adjusted picture, color sound etc. All companies have damaged issues. Great companies shine in how their staff reacts to problems. Best Buy Geek Squad delivery really went the extra mile for me
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Great time-saving service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new dryer and arranged for the Best Buy installation team to come in and disconnect the old dryer and haul it away. They were quick and neat and efficient in this process. I consider this a must-get service if you purchase a new appliance from Best Buy.
I would recommend this to a friend Rated 5 out of 5 stars
Old fridge removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job removing the old fridge! Move it with carefully but quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellent team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, friendly and helpful. Easy to work with and very effecient..
I would recommend this to a friendRated 5 out of 5 stars
Great Service of Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Smooth delivery and smooth installation. The technicians who come to my house to set up appliances are always great and are very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
GE Profile Dishwasher Haul Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled my old GE Profile dishwasher away with no problems.
I would recommend this to a friendRated 5 out of 5 stars
FREE HAUL AWAY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old Samsung 65” tv went out and I purchased a new 77” Samsung S90C online and had delivered. I noticed in the order they offered a free haul away of my old tv so I took advantage of it. Normally it cost $60.00 but I’m guessing since my order was expensive and I also was a BEST BUY PLUS member that maybe it qualified me for free haul away. I still think it’s worth the $60 if you have a huge tv to dispose of. My local trash service won’t take televisions and even the city’s yearly Spring Cleanup program won’t take televisions you have to haul them to a recycle center and pay them just as much to dispose of it as Best Buy charges. I didn’t have to box it up or anything they just walked the new tv into my living room and walked out with my old one no problem. It doesn’t get any easier than that.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Simple process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and quick! Removal was done without any issues.
I would recommend this to a friend Rated 5 out of 5 stars
Takeaway services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional services, these guys were easy to work with. Know fuss.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and good service. Came on time and did a quick and good job.
I would recommend this to a friend
