Customer Ratings & Reviews

the team/guys who did my delivery were from Atlanta and said they were working the New Orleans area for the last 2 months. They were AWESOME...made it up the steps to my front porch then up to the 2nd story Laundry Room with not one issue....They used body harnesses with straps that went under the washer and the 2 guys lifted it with zero struggle and went up the stairs like nothing. They were 5 STARS and then some !! They setup the washer in its spot and then as planned I did the actual install ( water hook up and drain ) then stacked the dryer unit back on top. These guys rocked it ! thanks BEST BUY for a great delivery experience.

So glad the crew could haul away old range. They got it out a tight corner with no damage to walls. Thank you!

They took my old broken washer away so I didn't have to.

They made every experience great. Save me time from disposing it myself

Very happy Best Buy provides haul away service, saved us from having to tackle the job.

Great clean up. Crew arrived on time and removed old fridge. Only clean up was my mess.

Delivery drivers were kind and professional. They did a great job.

The Gentlemen that came to haul away my old refrigerator after they delivered my new one were a breath of fresh air. I have been dealing with Home Depot to deliver a fridge for a month and after many assurances and changes in fridges, they still refused. These Gentlemen that Best Buy have looked at the problem and figured out how to deliver my new fridge AND haul away my OLD HEAVY fridge with out a problem. I can't say enough good things about them. They were professional and fast and efficient and pleasant. I am SO thankful that they were the ones to haul away my old heavy fridge. THANK YOU GENTLEMEN and THANK YOU BEST BUY!

Well done. Easy, worth it. Highly recommend this service.

They did a great job removing and cleaning up the area before installing the new washer and dryer

The service crew arrived on time. They removed the old washer and dryer very carefully which I appreciated.

Good service, fast, efficient and knowledgeable people.

This is the third item that I have purchased from BestBuy and had it delivered. They take away our old appliance and installed the new one. The delivery men were awesome, and they communicated the day before and the day of, letting us know exactly what time they would be there. They were professional, courteous, and pleasant to meet and work with. Could not say better things about the delivery and delivery men!

The delivery was smooth like butter. Updates were provided and I was able to plan my day and not be stuck waiting around all day. The two guys were quickly in and out.

Awesome service to have the old one hauled away! We enjoy it, so we don't have to deal with it.

Fast and courteous delivery. In and out in 15 minutes.

The delivery went smoothly, the crew knew what to do and the installation was done efficiently. They hauled away all boxes and left the area clean.

I paid the fee to have my previous refrigerator moved. I had them move it downstairs and they were so professional and careful! I expected them to use an appliance hand truck, but the did it with shoulder straps as to not damage any flooring! I removed the handrail and there was only an inch clearance on either side and not once did it touch the walls! I was so impressed!! I may have given a standing ovation!

Super professional service. Took it out with no damage to house

Old unit was removed quickly. Care was teken to not make a mess.