Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13403 reviews
(13,403 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He is very professional , knowledgeable and Informative. Thank you so much.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The movers were fast, friendly and helpful! Absolutely recommend!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ordering items through Best Buy because they always take away my old items, which I would otherwise have to figure out how to haul it (because I don't have a truck) and pay to get rid of it at the trash place. So far I have ordered a washer, dryer, refrigerator, and oven & range...all of which they took away all of my old ones and installed the new ones. Also, they always get rid of all their trash and take it with them! They never leave a mess, and I love it!
I would recommend this to a friend Rated 5 out of 5 stars
Hauling away washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was concerned about removing old washing machine through the entrance but they were very professional and had no problem at all.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the service that takes the old things away so we didn't have to do it.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Removal of Old Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of old appliances went very well. Installers were neat and careful in the removal process
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional in every way. Left no mess. Would use this service again.
I would recommend this to a friend Rated 5 out of 5 stars
Washer and Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Abner and Victor Hauled my old Equipment quickly and efficiently
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Fantastic service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled old machines out quickly and easily. Professional, apologized for spilling water from my old machines on the floor
I would recommend this to a friend Rated 4 out of 5 stars
Yep, it was hauled away, hopefully to be recycled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old dishwasher was removed and hauled away without incident. I had it ready to do when the install team arrived.
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery drivers were polite, respectful and efficient. Very pleased
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful removal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The removal was quick and efficient. The workers were careful in the removal and gave me time to clean where appliances had been before bringing in the new washer and dryer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were quick and efficient. My laundry is cramped, but they worked around the discomfort.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Install Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that delivered and installed our refrigerator was very good. They followed directions before arrival, cleaned up, and worked efficiently. They knew what they were doing and did it well. No problems afterward. Their English was a bit limited, which could be a problem if there was a need to communicate anything important.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who hauled away my appliance did an excellent job.
I would recommend this to a friend Rated 5 out of 5 stars
Great Delivery Team!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people who delivered it were very friendly, professional and quick!!
I would recommend this to a friendRated 5 out of 5 stars
Thank you again Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks again Best Buy for hauling my old dryer out the house good job
I would recommend this to a friendRated 5 out of 5 stars
Thank god its not next to my garage with other jun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took the old fridge out no problem. Had it disconnected for them and ready to go.
I would recommend this to a friendRated 5 out of 5 stars
Efficient Haul-Aaway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys removed the old dishwasher easily and hauled it away without a problem.
I would recommend this to a friendRated 5 out of 5 stars
Old stove take away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys were very efficient and courteous and careful not to damage anything
I would recommend this to a friend