Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13132 reviews
(13,132 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent help!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help! Professional and quick, the team were in and out with zero issues. Super fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job by the delivery team.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy team that delivered and installed my new washing machine well also taking away the old one were friendly, professional, quick and efficient. I have had zero problems with the installation.
I would recommend this to a friend Rated 5 out of 5 stars
haul and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew were efficient, friendly on time. The whole process of removing and installing new appliance went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Haul of old equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, super efficient and fast. Staff was very friendly and professional
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ordering items through Best Buy because they always take away my old items, which I would otherwise have to figure out how to haul it (because I don't have a truck) and pay to get rid of it at the trash place. So far I have ordered a washer, dryer, refrigerator, and oven & range...all of which they took away all of my old ones and installed the new ones. Also, they always get rid of all their trash and take it with them! They never leave a mess, and I love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came, they quickly removed the old washer, and they were gone. Just what one would want.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was faster than expected and on time.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
They removed properly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice not having to worry about hauling a horrible old washing machine away and up the stairs
I would recommend this to a friend Rated 5 out of 5 stars
Ease of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just packed it and took it away, no issues at all
I would recommend this to a friendRated 5 out of 5 stars
Set up team was awesone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, helpful team! Joe and Mario are rockstars! I recommend them to all!
I would recommend this to a friendRated 5 out of 5 stars
highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would give more than 5 stars. they were on time and in and out fast. they were very respectful and nice.
I would recommend this to a friendRated 5 out of 5 stars
Removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service removed old items during delivery. Professional
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Best movers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The movers were so awesome. They came in and removed my old products and placed the new ones in about 10 minutes. It was so mind blowing. Because when I moved into my home we struggled to put our old washer and dry in the basement. The literally walked out with no struggle. Very professional!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Geat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took my old washer fairly quickly and was out the door in no time
I would recommend this to a friend Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Always worth it. Don't pinch pennis, just do it.
I would recommend this to a friendRated 4 out of 5 stars
Super customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very careful and considerate not to break anything and very polite.
I would recommend this to a friendRated 5 out of 5 stars
Old Washer Hauled Away - Yay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old washer was removed as requested. It's almost like it was never there. Hopefully, it was also RECYCLED.
I would recommend this to a friendRated 5 out of 5 stars
Great work guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take it all away i have so much junk to haul for them guys they better have a bigger truck. Next time ill buy 100 units. Greatest workers.
I would recommend this to a friend- Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Professional movers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The movers were great. On time, quick, and no damage when moving the new appliance.
I would recommend this to a friend Rated 5 out of 5 stars
Figidare freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were Great to deal with,very quick and professional. Great sense of humor too
I would recommend this to a friend