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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 13,640 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old broken washer away so I didn't have to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Easy, worth it. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No hassle, No problem!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very heavy 65" Samsung curved tv which still works great, mounted in the location that I wanted my new tv to occupy. These guys removed it from the mount and placed it in another room of the house where I wanted it without batting an eyelash. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and deliver and set up my Fridge in a short period of time. The fridge itself was delivered a bit later but the set up service was good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. did COVID precautions and installed fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were great at delivery and install, as well as haul away. Courteous and knowledgeable, the install and demo went without a hitch. The haul away was easy and straight forward, leaving my life back to normal…well, as normal as it gets. I really appreciated this option.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Convenient replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient service when replacing an old tv. Guys set my new TV where I requested and carted off the old one within 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GrandpaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great that they took my old unit away. No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And away she goes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew showed up right on time to haul away old refrigerator. Polite and friendly, they handled the appliance with grace and precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Hauled away nicely. Only thing was the team was not well versed in spoken english

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hauled away old refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my new refrigerator was delivered I paid extra to have my old one hauled away. The two guys delivering that day were very nice. They were in and out. It was a Saturday too. I appreciate those two guys for what thet do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this service. We don’t have to figure out where we are going to throw the old products out!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were incredibly professional and gentle with my new washing machine. Haul away was easy and they took extra care when moving around inside of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Haul Away & New Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job hauling away my old refrigerator and installing the new one. Also they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made replacing my old washing machine extremely quick and easy. Professional, extremely fast replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old washer fairly quickly and was out the door in no time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hauling off our old dishwasher after they installed the new one. Only complaint was some of the old grey water spilled out after they got right outside our front door.. I had to hose that down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless-Loved it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so painless. I definitely will use this service. The delivery men were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worthwhile value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some skepticism I paid Best buy’s optional charge to take away my old dish washer. So glad I did that! I didnt have to inconvenience anyone to do the job later. The cost was affordable. The Best Buy contractors had the old unit swiftly out of my house and in their van with the same care to my hardwood floors and my walls as they gave bringing in the new dishwasher- which was a lot. Very pleased. And relieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and removed the old unit we professional and didn’t leave a single mark when removing the unit

    I would recommend this to a friend