Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13139 reviews
(13,139 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
communication was on point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.communication was on point and excellent service skills in person
I would recommend this to a friendRated 5 out of 5 stars
Great Haul Away & New Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did an amazing job hauling away my old refrigerator and installing the new one. Also they were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Delivery and pickup were excellent, easy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional drivers, easy to work with, and super polite.
I would recommend this to a friendRated 5 out of 5 stars
Seemless delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery Drivers were earlier than their origninal time window. Very professional, fast and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job hauling away old AC. I recommend ordering by phone or online. I did it via Live Chat and ended up with 3 transactions: shipping, installing, and haulling away---instead of just one for all 3.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos did a great job in taking out my old washer and bring in my new one.
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and quick about hauling away our old washing machine. They were very good about taking everything that came with the old washing machine as well which was super nice.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Very quick and efficient. Great experience
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Old washer removal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team removed my old washer quickly and with ease.
I would recommend this to a friend Rated 5 out of 5 stars
Worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No fuss, easy disposal of my junky old machine!! Great service
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Job Well Done
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator moved from one house in our community to another.. done quickly and efficiently.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great Service and Value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe that these 2 guys were able to get my beast of a Sony rear projection TV out of my basement family room!! Even the Sony manual said to have 4 people move it due to it’s weight and size! They had the equipment, knowledge, and determination to get the job done while being courteous and careful not to damage anything.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung fridge delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great delivery folks- very friendly and got our new fridge in our kitchen even after I thought it was too big to get through doors
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men we're pleasant and professional, a job well done.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Removal and take away of old dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old dishwasher was quietly removed. The tech offered the opportunity to clean in the now empty space as he rolled out our old dishwasher that he took away.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Haul away service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took our old dishwasher and were very careful on making sure they did not leave any mess or any damage behind.
I would recommend this to a friend Rated 5 out of 5 stars
Can be a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you can have it a NO additional charges. Others offer this service FREE.
I would recommend this to a friendRated 5 out of 5 stars
Good worker's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was super fast and professional very respectful and they make sure you are satisfied before they go
I would recommend this to a friend- Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old fridge as promised. Very quick, cautious, no damage to floors or walls and installed the new fridge properly. Thank you Best Buy!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Chicogram
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient workers picked up my old washing machine
I would recommend this to a friend