Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13140 reviews
(13,140 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new TV at Best Buy and we needed to get rid of old TV. It was very heavy and we couldn’t carry out by ourselves. But BestBuy had this product to get old TV away with good price. When they brought a new TV to set up they also took old TV away. It was nice that we didn’t need to work hard.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 4 out of 5 stars
Haul Away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dirt tracked in the haul away was not welcome. That being said, they were expedient and able to remove the old washer and dryer without nicking any walls
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Haul Away Old Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away service is worth it! No hassle, saves time. Leave it to the professionals
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
The delivery from Best Buy is excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery from Best Buy is excellent, and I've never had any issues with them. They always provide me with a heads up and schedule delivery times, even on weekends. They bring new items and take away old ones for recycling.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful and helpful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had u plugged the drain and the water pipes, but the washing machine was too heavy for me to move alone. Requested haul away service. They did a great job, were careful about not chipping any paint or brushing against the wall or the floors five stars !
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good install process
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers on time and courteous. Install went well and all is functioning properly at this time.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Very impressed
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional and very very careful as they hauled the washer and dryer away. I was really impressed how well they got both down without one bump into a wall or anything. Both guys were super friendly and really nice.
I would recommend this to a friend Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new washer! So easy to use love the see threw lid
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Extremely efficient and a life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team which came to install my new appliances, hauled away the washer and dryer. A 2 member team of Victor and his partner came in, and made the entire process of disconnecting and hauling away look so simple that I was in awe. They unloaded the new appliances, hauled away existing washer & dryer (I didn't want my old refrigerator hauled away) and cleaned up very thoroughly and efficiently. They were extremely helpful in telling me what they were doing and why. Maintenance tips & pointers were shared equally simply in layman terms. I would rate these guys highly efficient, professional, very knowledgeable and I am very very happy with the overall haulaway experience!
I would recommend this to a friend Rated 5 out of 5 stars
on time and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Profession haul away was on time and convenient - recommend.
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They quickly took the old washer out and away so I didn’t have to worry about getting rid of it.
I would recommend this to a friendRated 5 out of 5 stars
Great Haul Away Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Veey quick and accommodating. Were in and out in a very fast, but professional manor.
I would recommend this to a friend- Pros mentioned:Carefulness
Rated 5 out of 5 stars
Very Professional
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were incredibly professional and gentle with my new washing machine. Haul away was easy and they took extra care when moving around inside of the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauled away our old washing machine quick and easy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While getting our new one installed we opted to get the haul away service for our old model that was no longer functioning. Best Buy installers were polite, courteous and took our old unit right out and cleaned up the area before installing the new one we had ordered nice and professional. This really made the in home installation quite painless.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery was seamless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men that installed the washer were great! Very friendly and professional. They had to carry the washer up 2 flights of stairs and made it look so easy. I would highly recommend and would use this service again!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quickly and professionally done. Well done. Removal of the old one was a plus service. Only sort of inconvenience was the notification of delivery time was given the morning of the delivery date. Earlier notification would help with reserving elevator for delivery in a condo.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery & haul away appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd appliance I've ordered from Best Buy and the delivery/install/haul away experience has been outstanding each time.
I would recommend this to a friendRated 5 out of 5 stars
Fast and did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people who delivered and setup our new fridge also hauled away the old one, quickly and without any scratches or damage to the new fridge or the house! They were friendly and got it all done surprisingly fast.
I would recommend this to a friendRated 5 out of 5 stars
David
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was very professional, courteous and thoroughl
I would recommend this to a friendRated 5 out of 5 stars
Sleek duo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice work well. Very impressed low noise. Sleek design. I really enjoy the products
I would recommend this to a friend
