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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 13,640 reviews
  • Rated 5 out of 5 stars

    Relocating older refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the delivery team move our current refrigerator to the garage. They took the time to do it safely and dependably

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best! Very professional and quick! Not only did they hook up my new appliances but took away my old ones and disposed of them as well. Pay for the service, you wont be disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauked away the old refrigerator for my parent's to install their new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Haul Away Service for Old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the haul away service for my old TV was a positive and seamless experience. The efficiency, professionalism, and eco-friendly practices exhibited by the team were noteworthy. This service not only simplified the upgrade process but also contributed to my confidence in choosing a company that prioritizes customer satisfaction and environmental responsibility. I highly recommend this haul away service to anyone looking for a hassle-free and responsible solution for parting ways with their old electronics during an upgrade. It's a commendable addition to the overall customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, fast, clean. Did. Great job removing/moving/installing. I will use best buy for all my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly, the crew knew what to do and the installation was done efficiently. They hauled away all boxes and left the area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Hasslefree haul of old refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service of hauling away the old huge refrigerator. Zac and Michael made sure to measure the door and even removed the door to ensure that no dents or scratch comes to the door frame. And after the haul away, then put the door back into place. Highly recommend them for a very professional sevice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks were professional and clean. They gave me heads up before they showed up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Success in the end!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complicated delivery as the stairs were tight and our plumber had to come out. They returned a week later

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would reccomend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled it away as needed, would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Glad I bought the service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult lift of old heavy upright freezer out of the basement after installing new upright Insignia freezer (love it). They struggled but got it out without complaint. I would have had to cut the thing into pieces! Well worth the $ paid for the removal. A Big thank you to the delivery guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery and set up team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and set up team...Couldn’t have been more impressed by the team that delivered our washer dryer and refrigerator on the same day… Very curious and professional, took time to serve carbide measured… And performed their services swiftly and expertly....I hope the same team will take care of my next major delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. The put in the new washer and took the old one. Very friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the most professional installations ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great was great to get rid of the old part love this

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A necessary service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased when I bought my new LG electric dryer. It’s money well spent because of its convenience. The people who delivered my new appliance took out my old, defective unit for recycling and saved me the trouble of having someone else take it away.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ease and No Hassle

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease and no hassle as well as cash Savings! My town wanted 45$ and TV on the side of the road in order to recycle my old 50" 75lb LCD tv. Purchase New from Best Buy and they offered in room recycle for only 25$ and free delivery of the new TV. Nit only did this save me money but it saved my back aswell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and did an excellent job, setting up the new washer and disposing of the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Customer Service@

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the delivery of my new freezer and removal of the old one. Communication was excellent. Staff was friendly and polite. Great group of employees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Take that old fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth easy process. Refrigerator installer says parts are recycled. ♥️

    I would recommend this to a friend