Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13140 reviews
(13,140 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drivers were very nice and got the job done quick
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
100% Satisfaction
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic service! Loved that I didn't have to figure out what to do with my old appliances. The delivery men whisked away the old and installed my new appliances effortlessly. If you're on the fence about this service, just do it you'll be glad you did!
I would recommend this to a friend Rated 5 out of 5 stars
Extremely professional!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very nice. Clean and courteous. And polite.
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver and helper removed the old dishwasher with no mess
I would recommend this to a friendRated 4 out of 5 stars
Professional and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have hauled out a lot of my appliances and have been very professional when they come inside. They have always cleaned up after themselves and let me know how things were going.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professionally haul away...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally haul away and very convenience worry free.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Disposal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found out about this talking to an associate which I was very interested in. Thee guys delivered my new tv and took away the old one. A very good service!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's haul away service is top notch! They removed appliances with ease as if they were delivering them, they are extremely careful with what they do.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Fast and professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time. did COVID precautions and installed fast and professional.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Haul Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They removed the old TV promptly and efficiently.They prepped the area where the new TV was to be installed.
I would recommend this to a friend Rated 5 out of 5 stars
Haul away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away was done perfectly. The 2 man crew did not drag my old dryer they actually lifted it. Amazing.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional, unboxed, balanced and prepped the refrigerator very quickly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation Employee was friendly and professional. Took care in not damaging hardwood floors
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient, friendly, on time.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a fantastic job installing the fridge and holding away the old one in the dead of winter without making a huge mess, and they were quick about it as well.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Appliance removal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same two people installed the new and removed the old appliances. They were very fast and neat.
I would recommend this to a friend Rated 5 out of 5 stars
always geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we shop at Best Buy because support with geek squad is reliable
I would recommend this to a friendRated 5 out of 5 stars
Well worth the fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great friendly smart people installation and removal were both perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
It was gone in a flash!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took away the old one, no questions asked! No muss, no fuss, no concerns what so ever.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service for a cleaner environment!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reason I bought a television from Best Buy is because they offer a Professional Haul-Away service. It's a convenient way rid of your old television (e-waste) for a small fee of ~$59! I highly recommend!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Quality delivery/removal team
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two man team were thoughtful in the delivery of new appliances & the removal of the old by paying thoughtful attention to the appliances & my home.
I would recommend this to a friend