Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.removed and taken with no issue and quick and easy and was gone in a matter of minutes.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great professional haul-away service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came to haul our old washer and dryer from Geek Squad were cautious with our home. They made sure that no damage was done to our apartment. They were respectful and on time.
I would recommend this to a friend Rated 5 out of 5 stars
Simple this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always thankful for an easy way to have items taken out of the house
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No hastle haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my old dishwasher taken away so it wouldn't be sitting on my curb. The BestBuy installer loaded on his truck and took it away after installing my new unit. No problem.
I would recommend this to a friend Rated 5 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did great pulling the old dishwasher out, using care not to damage anything. And hauled it away with no problems.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Removed the old machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in new machine, set up..removed the old machine
I would recommend this to a friend Rated 5 out of 5 stars
Efficient and on time. No complaints with the serv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and on time. No complaints with the service.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent removal of large appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team did an excellent job removing and hauling away my old gas range and dishwasher. This was complicated in 97-year-old apartment building, but they got it done without a hitch.
I would recommend this to a friend - Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Quick, courteous and tidy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say - our old refrigerator was carried away - not dragged on the floor. No scratches or scraping of floor. All good.
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding job, helpful and polite, courteous and very professional
I would recommend this to a friendRated 5 out of 5 stars
Delivery Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and workers was professional for the most part.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like every other aspect of the delivery and install, quick, clean and professional.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Delivers and Hauls Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had a flatscreen TV die and needed a replacement. I looked on line at several places and Best Buy was the only one that offered haul away as an option during the purchase. Any other option required I arrange a separate disposal method as I have in the past. This haul away option at a reasonable price was one thing convinced me to go Best Buy.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt much to do I had the area preped for removal but they got in and out quickly
I would recommend this to a friend - Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Good service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Took it away on the spot with no breaking of the dry wall.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauled away!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pulled the old hunk of junk right out of here good riddance!
I would recommend this to a friend Rated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery team, convenient service fir large appliances
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
BestBuy dryer haul away, delivery & install great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was VERY pleasantly surprised by their excellent service, the delivery/removal/install all happened very well, quickly, professionally, and well done! Bravo! This was back in 9/2019, but everything has worked great ever since, so that's awesome! I will most definitely be recommending and using BestBuy for both buying and installing of appliances in the future too!
I would recommend this to a friend Rated 5 out of 5 stars
Great Job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept me informed of arrival time, were quick & courteous. No problems what so ever
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Clean install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a great job taking my old machine away and installing the new one
I would recommend this to a friend