Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Servicr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul off was reasonable, so much easier than having to do it yourself. First thing they did was load up our old fridge we had ready for them in the garage. Both delivery persons were very friendly and helpful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
WORKS WELL!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy French-door fridge. Working fantastic!
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is well worth it. The delivery team who took away our old refrigerator were prompt, polite, and professional.
I would recommend this to a friendRated 5 out of 5 stars
No complaints!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys who rolled away my old washer (and installed the new one) were super professional and courteous as well as understanding in that our old washer had quit mid-cycle and still had water in the drum. They handled it with grace and care.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery/removal guys were great at their job. They got the washer units in/out without any issues and they were quick.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great sevice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old Fridge with out damaging anything. Overall service was great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Movement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved our current appliance to its new home in the basement. Very professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Removed old washer. Great job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team removed my old washer They did an all around great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away and relocation of previous washer and dr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was delivered and indtalled, but the dryer had to be returned, as i had ordered gas by mistake. They took the old dryer out to haul away, and they relocated the old washer to the garage for a pick-up by someone else who needed one. All was done smoothly and professionally.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No muss no fuss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have the space to keep the old dryer until I could schedule a pickup with my disposal service or have the ability to haul to a recycling facility myself. For the price it was nice to have the replacement delivered and the old one taken away and not have to deal with it anymore. Very professionally done.
I would recommend this to a friend Rated 5 out of 5 stars
HAUL AWAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young lads were meticulous and careful in the haul away.
I would recommend this to a friendRated 5 out of 5 stars
Pick- Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pick-up of my returned fridge went fine, pretty straight forward
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Team for service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that did the haul away switched my second older fridge with my in home one and upgraded my access, they did this with no problem, great team who came to service
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
Courteous Installers.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very efficient and careful. Considerate.
I would recommend this to a friend Rated 5 out of 5 stars
Delivery Studs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great delivery.. equipment was defective first time not delivery problem.
No, I would not recommend this to a friendRated 5 out of 5 stars
haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the haul away was perfect, they removed it with no questions asked
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Professional Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such professional guys arrived from Best Buy to install my new appliances and haul away the old appliances. They were very careful as to not scratch any of my walls and doors. Friendly and professional! Many Thanks ~
I would recommend this to a friend Rated 5 out of 5 stars
Efficient Haul Away Service for Old TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the haul away service for my old TV was a positive and seamless experience. The efficiency, professionalism, and eco-friendly practices exhibited by the team were noteworthy. This service not only simplified the upgrade process but also contributed to my confidence in choosing a company that prioritizes customer satisfaction and environmental responsibility. I highly recommend this haul away service to anyone looking for a hassle-free and responsible solution for parting ways with their old electronics during an upgrade. It's a commendable addition to the overall customer experience.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered n hauled away were fast n friendly. They also help me with my last order by contacting the service department that called me back right away n took care of my probably instantly ! Thanks Bestbuy!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Quickest Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was absolutely amazed how quickly and easily it was for this two-man crew to remove the old refrigerator and install our new one. They did it with such professionalism and were finished in less than 30 minutes.
I would recommend this to a friend
