Customer Ratings & Reviews

Great Installation Team! Doc and his assistant got the job done! Right on time with attention to detail. Took a little extra time to explain machine functions, registration and service call info. Even Carried away the old machine!

They took the old unit out with ease. I wasn’t sure what I was going to have to do with it. There was no way I could move or dispose of it on my own.

Quick and Easy. Team came with the right tools and attitude for an easy Haul-Away. Glad that it was being recycled.

They do a good job; it's a very easy-to-use option.

Very happy Best Buy provides haul away service, saved us from having to tackle the job.

The guys were right on time and didn’t waste any time removing the other dryer to haul away and installed the new one instantly. They explained how to operate the dryer and left me the manual for it. I must say great customer service and I will continue to buy from Best Buy. My rating is a 10+

Great clean up. Crew arrived on time and removed old fridge. Only clean up was my mess.

would give more than 5 stars. they were on time and in and out fast. they were very respectful and nice.

We've bought several large appliances from Best Buy over the past few years. The delivery & installation team has always hauled off our old appliance and did great, no issues at all. So worth the money to have them do it vs me trying to do it myself

It was haul-away by BestBuy Geek Squad, and the service was amazing and without damaging any of my interior. Thank You !!

The best delivery service we have experienced! Delivery personnel we very capable and incredibly kind and gracious to my parents at delivery. From start to finish, this service was fantastic!

Removed old appliance and hauled away without incident or damage. The crew had ways to make sure it didn't leak as it was being moved and hauled through the house to the door.

The installers did a wonderful job taking away my old appliance

Of course I needed and wanted our old equipment removed and taken away at the same moment that the new washer/dryer were to be delivered and installed. That is exactly what occurred, it all went well. Delivery personnel were very professional.

It was awesome to not have to worry for once about loading the old washer and dryer into the truck. Then driving them out to the dump and risking injury while unloading then. Not to mention all the extra time this saved it was well worth the extra dollars.

Having Best Buy Geek Squad deliver, set up fully operational, instruct me in how to use my new Samsung Series 8 50" LED TV, and haul away our old set was a breeze. Well worth the very reasonable charge. The installer followed all COVID health guidelines during the process.

Installers had to go down a flight of steps and a narrow entry in my apartment with no issues. Hooked up and tested the water line

The movers did a great job hauling away our old refrigerator , they removed it in less than 15 minutes and did not damage a thing. We are very pleased with Best Buy delivery team.

It is convenient and fast process. I would like to seek for this service again with any future purchase if needed.

Great experience. Carefully removed the old technology and safely installed the new items.