Customer Ratings & Reviews

These guys are awesome. Great communication throughout the entire process. Scheduling, rescheduling. Delivery, return, second delivery. Installation, haul away. I wish I could remember these guys names, them you could ask for them specifically. Great personalities. Great Customer service. Great Attitudes. They need a pay raise, a promotion and / or a bonus. You get your new item. Your old item gets removed / recycled. No headaches. Just relax and enjoy your new appliance.

Delivery was great. They came they delivered and they left. They kindly moved my old dishwasher to the downstairs kitchen.

Great service and delivery guys were great. Hauled the old washer downstairs and brought the new one upstairs, then installed new one. Another positive experience with Best Buy home delivery.

Fast and cordial service, they quickly remove the old appliance and install the new one.

My old washer bit the dust and I had no idea how I was going to haul it down the stairs and away. They got it done in the blink of an eye.

Excellent service, delivery/ haul away personnel were very professional, efficient, and customer focused.

they were very friendly and got things done neatly and ontime

I had an old Frigidaire range removed when we replaced it with a new Whirlpool range. Workers moved it down two flight of stairs without damaging anything. They were courteous, neat, and accomplished everything in only a few minutes. Great job!

Drivers moved my fridge into the garage and took care of making sure not to damage the fridge or our property

This was a good experience. They worked hard installing and hauling off the old appliances. Great experience.

The delivery team was very professional. They took away the old appliance and installed the new stove much faster than I expected. They very care careful and did not damage any walls or flooring. I highly recommend using option.

Took away my old range, so I didn't have to worry about what to do about it.

The Haul Away service was the best money I spent on my old front loading machine. The installers took that bad boy right up the basement stairs, out to their truck and then it was blessedly GONE! YAY to BB for offering this very affordable option!

Very professional. Removed old TV carefully and made sure not to make a mess. Madecsure to close doors. Have had other delivery services just leave doors open.

My husband was complaining about going to the dump with our old dryer and washer, He was very pleased with this service . The guys were careful not to scratch my furniture when removing my old washer and dryer. it took no time to hook up and the delivery men were very nice to take the time to explain the features on my new purchase

Guys who rolled away my old washer (and installed the new one) were super professional and courteous as well as understanding in that our old washer had quit mid-cycle and still had water in the drum. They handled it with grace and care.

This was by far with the money!!!! The delivery men brought in my new fridge and took the old one away with no issues!! Best part is that I didn’t have to worry about what I was going to do with the old one. I would definitely recommend!!

It was great to have my old appliance taken away at time of delivery of the replacement!

Team that showed up was prompt and professional. Makes the membership worthwhile

I bought a new refrigerator and requested to haul away my old refrigerator. It’s huge and I was worried that it won’t pass through a door or steps, but delivery guy detached doors to make it compact. They know what they are doing.