Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Refrigerator Removal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again great service by the gentleman that installed the fridge and they were so quick in removal the old one.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Quick and painless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was gone before we blinked. Quickly removed our old dryer. No damage to the surroundings.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great Removal Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were great at removing and transporting our old refrigerator which was quite heavy. No damage to our home and they were very professional
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Super Fast Hook Up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super friendly delviery and install guys. They were in and out in 30 minutes topps
I would recommend this to a friend Rated 5 out of 5 stars
Impressed with the haulers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that hauled away the old fridge were great and very professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Old appliance haul away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an appliance from Best Buy. The new item was installed and the old appliance hauled away. They were very polite and respectful. They explained everything they were doing. Took the old appliance and left everything clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Plesently suprised that it did what it said it would. All tonoften products ive bought online build up hype and fall flat.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Great Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery workers did a great job in removing the old freezer. They were cautious when moving it out of our house.
I would recommend this to a friend Rated 5 out of 5 stars
Hauling old TV away was wonderful!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV was a plasma type, very heavy. This technician was skilled and had no trouble carrying it down steps and out of my house! It had taken 2 men to get it into my house many years prior. So grateful for recycling!!!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the delivery guy/technician completed setting up my new television, he promptly carried the broken television away.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Team!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery service was 'text book'. They called that morning and gave me an estimated time within the window I had already been told. They showed up on time and with a good attitude. They worked quickly and efficiently. Then gone literally within about 10 minutes of arrival. Nicely Done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thank you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sergei and Chase provided great service. Greatly appreciate that Best Buy provides this service option to customers.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they got everything the way we wanted it, and took away the old junk. they were pleasant, funny, and on time with great communication. great experience
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so kind, quick, and efficient with the removal of my old nasty fridge. Highly recommend!
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They deliverd my lroduct and took away my other 75in tv no fuss no problem. They were quick efficient and professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great haul-away service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away of the old TV was a requirement of buying TV from Best Buy. They were professional, friendly and on time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well worth the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and hall away best way to go. I dont have to drag the old one to the dump. It would have been very difficult with two todlers as well.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Removed old TV carefully and made sure not to make a mess. Madecsure to close doors. Have had other delivery services just leave doors open.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Service!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service! Not having to deal with removing and discarding large appliances makes this service valuable! The team did a good job carefully removing and disposing of my old refrigerator. I am grateful this service still exists!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great haul away service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! They arrived on time, communication was on the point and the execution was quick and clean.
I would recommend this to a friend