Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is fast, they set it up and took the old then out the door.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Feeezer delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery, stress free and amazing. Went up and beyond with installation
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Professional and friendly staffs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and friendly staffs and able to install and haul away items quickly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away no problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great. No problems with hauling my old refrigerator. The price was kinda of high
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good to add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old dishwasher, was not free with purchase, but good to get with replacing old appliances
I would recommend this to a friend - Cons mentioned:Completeness
Rated 3 out of 5 stars
Pretty good option if you can't dispose yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They almost missed some larger pieces to carry away, and they left behind some hose pieces and various other parts disassembled from the old dishwasher. Overall, good because it would have been a pain to take care of myself.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul-Away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the item all setup and ready to be taken away, the techs removed the item with no problem
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
fast and easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hauled away so I did not have to lift a finger. Fast and easy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul Away Service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the haul away service used to be free but now it costs extra. The people who delivered the new dishwasher took away the old one. Not much to say except I needed it gone and now it is.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul Away Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new LG Washer/ Dryer and were very pleased with the haul away service. Quick and easy! The install and Haul Away Service is great. Very pleased with this service. They were very careful not to damage the items or the surrounding area.
I would recommend this to a friend Rated 5 out of 5 stars
Hauling Time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew unhooked the old combo Microwave/Oven prior to installing the new unit. The old unit was hauled away and the whole process was seamless.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy Haul Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team took my old fridge and was in and out within 13 minutes. Great service that they offer compared to having to dispose of a fridge yourself.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Appliance Haul away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having our old appliances, hauled away is convenient
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Professional Guys
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional Haul-Away worked very, very well for us. We live in a condo on a high floor, and our new TV had to be replaced due to a power surge problem. The Best Buy team was quick, efficient and professional.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Haul away good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s installation team was great! They hauled away our old range and installed the new one very quickly.
I would recommend this to a friend Rated 5 out of 5 stars
Fast, professional, friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They yanked my fridge out in under 5 min. Super impressed at how fast, efficient, and professional the delivery/removal team was...
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Old Freezer Effectively Removed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an old relatively large freezer that we were replacing with our new refrigerator. I emptied it and left it a short distance from where the new refrigerator was going. Best Buy as advertised effectively took the off freezer away.
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful and professional removal of old washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 Techs quickly removed old washing machine, being careful not to damage our doors or walls. They were very professional. We were glad to have the old washer taken away.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Take It Away!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took away the old machine without any issues. I certainly couldn't have done it myself!
I would recommend this to a friend Rated 5 out of 5 stars
What better way to rid yourself of obsolete items?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly would not have known what to do with our 34 year-old washer and dryer. I get it, some of you would have overhauled the set, but they really were on their very last leg. I honestly would not have known what to do with either unit (washer and dryer). It would have cost me just as much to take them somewhere for refurbishing or recycling, and I would have had to get it there myself. I highly recommend Bust Buy's haul-away service for anyone in my situation. I'm sure we will use this service again, sometime in the future.
I would recommend this to a friend