Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 13,640 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Removed fast and easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing our new dishwasher and range removed the old items very quickly and professionally. Very satisfied with the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatful that I wasn’t stuck with having to remove my own refrigerator. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation service!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were great knowledgeable and helpful did the job in short time and everything went smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Appliance Haul away

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our old appliances, hauled away is convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a washer and dryer to get rid of. They moved both quickly gave time between install and removal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was great. $50 well spent. Empoyees very friendly and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    $15 that is it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that dropped off my new TV, showed up on time. They dropped off the new tv, and grabbed the old. For $15 (which you can re-coup by keeping you eyes open for price match on your new tv), you can responsibly dispose of a device like an adult. Seems like a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a relief that they could take care of our old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took away the old washer and dryer with no issues. They were very nice and neat and clean about the haul away. I barely noticed they were done hauling out the old appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cathy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well heats fast so far no problems with stove top or oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer haul away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew was lighting fast with their haul away, they were exceptionally careful going down the stairs and did not bump into a single thing, I was watching. So glad I paid for this service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away old fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers did a great job and hauled away the old fridge down a steep staircase with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service requiring no effort on the customer's part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Part of The Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the BEST PART of my Purchase. The gentlemen did an excellent job of moving my old refrigerator to my garage! The transition from my kitchen through the house to the garage worked out perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washer I have ever purchased I’ll give it 1000 starts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gas range was delivered on time and the delivery guys were very professional and curteous. They did a good job connecting the gas line to my new gas range and hauling away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great and they were very quick and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend having best buy install and remove your old appliances. I like the added comfort of knowing its done right and if anything goes wrong they will fix it. Them hauling the stuff away is a plus for me as well. Ive installed things in the past and maybe I’m lazy but having someone else do it is worth the money for me. They are very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Job!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery guys were very efficient. They carefully brought the fridge into the house and quickly set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    DELIVERY & HAUL AWAY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel brought the TV in the house and placed it where it would be set up and hauled away the old TV. Easy and hassle free,

    I would recommend this to a friend