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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13163 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 13,163 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, rapid, and very confident. They were in and out in a flash and they did a great job and setting up our refrigerator, and hauling away our old one to fridge heaven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Cleaned everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionally hauled and installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were amazing and efficient. They were fast and respectful of my space. They wore a mask and hooked up my new product as well as move the old fridge to a new location without a scratch. They were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD KNOWS WHAT TO SO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys had my old panasonic 58 inch plasma TV unhooked and in the box my new Sony OLED came in no time amd carefully took it out to their truck to recycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer hauled away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product (old dryer) hauled away as advertised without problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great delivery experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hauled away the old dryer were amazing! They were on time, very respectful, in and out in no time, took the trash with them ( I've had delivery companies leave the plastic and cardboard behind). Couldn't be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Ash Bh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manadatech Delivered 22 CF Samsung Refrigerator and Hauled away 27 CF GE Profile ( 1987) without any scratch on the drywall or Door Frame

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. I wanted to keep the large and I mean large box from a new 75 inch TV because you never know you might need it. Put it in the basement as I requested and I'm very happy. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Helpful and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duo came and and brought the oven right to the open spot amd took the old one out in about 5 minutes. Extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made taking an old heavy washing machine out of our home super easy. Happy I had an option for this service. Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laundry room is on the 2nd floor of my home, so I was a little concerned with the delivery and haul away for my washer and dryer. the guys were very careful and professional and wore their masks throughout, given our current covid world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick, friendly and they respected my space as they moved the items out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and haul away was seamless, on time and minimally intrusive. Can't beat that

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    DELIVERY & HAUL AWAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel brought the TV in the house and placed it where it would be set up and hauled away the old TV. Easy and hassle free,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer removed the old dishwasher without incident. Excellent job from install if new dishwasher to removal of old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Haul Away Expereince!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old refrigerator without a hitch! Good riddance!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Haul away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Hauled the old washing machine away. Delivered completed in 20 mins !

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love that they do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that they take away the old items. TVs are a huge hassle to get rid of, so it was a huge help to have them take it with them

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Hauled away without issue.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great with the removal of my appliance. Didn't scratch any walls or doors. They communicated what they needed to get a clear exit. That was helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Disposal of old tube TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a flat screen TV to replace an old tube TV. The old unit was nice for its time. But it also weighed over 200 pounds! Best Buy delivered and installed the new TV, AND removed the old one. Will definitely recommend adding the removal service if needed. Don't try to do it yourself.

    I would recommend this to a friend