Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13173 reviews
(13,173 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys were very professional, efficient and quick as it was raining the day they came. They made sure everything was working properly before they left. I would use this service again!
I would recommend this to a friend Rated 5 out of 5 stars
Hauled Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled old range away, and never saw it again. Fantastic, and thank you.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easiest appliance purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was quick and easy! They hauled away my old one and hooked up the new one exactly where I needed it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery Best Buy best option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery-set up-install and removal was perfect and well done. Guys did an exceptional job and caring for floors and walls
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Careful and polite!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took away my broken old washing machine. They were very careful not to bump into anything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bosch Dishwasher Installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional removal of old dishwasher and instation of new Bosch 500 series dishwasher.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery guys were awesome. Super nice, helpful, went way above and beyond.I would highly recommend it!
I would recommend this to a friend- Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Installation team - great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the installation team did an excellent job. They wore booties in my home, masks and gloves. They did no damage to walls and swept up any debris from installation. I would recommend the haul away service to a friend.
I would recommend this to a friend Rated 5 out of 5 stars
review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was able to remove old washer without a hitch. Halls are narrow, but no scrapes or scratches! Good job.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
5 star service worth the extra
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was so fast and efficient. The guys were very helpful and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good haulers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two gentlemen installed new our new Samsung microwave, dishwasher, and oven, hauling away our old ones. They did a great job and even reminded me about stuff left in my oven. I almost lost all of my cookie sheets! Great service.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a faulty dishwasher. Service tech did a fast and quality job removing and hauling away the dishwasher before installing our new Bosch! I believe haul way and delivery were included in my dishwasher purchase which was great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.helped move an extra fridge to the garage. They were very professional
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Very Convenient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So hassle free! One of our biggest fears was what we were going to do with our old washer and dryer and they hauled it away without us having to lift a finger.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I was able to get my old appliances hauled away though Best Buy. The hauler wasn’t very friendly but he got the job done.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast and helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that did the installation and haul-away were fast and helpful.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Haul-Away for Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a microwave from Best Buy and also ordered haul-away for the old microwave. Saved me the time, and difficulty of getting a heavy microwave from my home, into the car and then driving it to a location to dispose it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Totally worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that handled the installation and removal of the old fridge worked quickly, safely, and efficiently. They were friendly and helpful as well. It was totally worth the few dollars that it cost to get this hauled away.
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got the old refrigerator loaded and hauled a way with no issues
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techs came and removed old appliances installed new ones in 40 minutes. Seamless ordering scheduling and installation. No problems at all.
I would recommend this to a friend