Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13174 reviews
(13,174 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Refrigerator haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got the old refrigerator loaded and hauled a way with no issues
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away old fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy installers did a great job and hauled away the old fridge down a steep staircase with no problem.
I would recommend this to a friend Rated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good except that they scratched the new fridge and would not put in the plumbing tube for the water filter.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Felt like family!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work by some extremely great guys!! They really took their time to make sure everything was done perfectly and nothing was damaged. Definitely went the extra mile and everything they did was greatly appreciated!
I would recommend this to a friend Rated 5 out of 5 stars
Choose Haul Away!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad we chose this option. It was worth it. Got the new one in and the old one out with no problem.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional staff
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional staff and services. They respectful of our home. The removed the old products and professionally installed the new products. Will definitely utilize this Best Buy service in th future.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remove old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That took old tv away, that was the only good pay of delivery
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy does an excellent job of recycling equipm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did an excellent job recycling my old equipment
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Easy haul off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I removed my old double wall oven prior to the delivery of my new oven. The men showed up, delivered my new oven then removed old oven. Entire process was less than 20 minutes on a Saturday.
I would recommend this to a friend Rated 5 out of 5 stars
Impressed with this service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who brought my new washer and hauled off my old one were great. They were kind, fast and courteous not to damage things coming in and out.
I would recommend this to a friendRated 5 out of 5 stars
Fast removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficiently removed. They were very professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
haul away old appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came in very handy for a purchase I made for my mother. She was unable to haul away her old appliances and I bought this option to make it easy. This was the best choice for me because I didn't stay in town to help haul away her old appliances.
I would recommend this to a friend Rated 5 out of 5 stars
Worth getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job delivering and hauling away my old product thank you
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Necessary Equipment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to assemble and it's easy to fold and store away. If my back would talk , it would say thank you for taking the pressure off lifting and carrying heavy and oversized packages. It makes it easier and safer carry something heavy from outside to the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Move it to the beat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old fridge went out so I bought a new one but before they could install the new one, they had to remove the old one. They unplugged it, took the doors off and go to work. It wasn't easy as they had to go up & downstairs but they did a great job.
I would recommend this to a friend Rated 5 out of 5 stars
Professional and helpful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little nervous as the fridge they were taking away was a bit bigger than our door to outside but they made it work and even cleaned up where rhe old fridge had leaked! They were so nice and very quick.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Clean Installation...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents made it seem as if they were never there...
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men were professional and made sure that they did not damage anything during removal.
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Troubles dismounting old tv but stuck wit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians from Greek geek squad took a few hours to remove my old TV up on the wall but they were patient and problem-solving till they were able to dislodge the bracket which had come loose and was attached to the TV. they didn't give up nor did they damage anything while working on this problem
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and removed dryer quickly with no issues.
I would recommend this to a friend