Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13233 reviews
(13,233 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Early and good delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job with delivery and set up and removing the old unit.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient and Recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great at being professional as well as efficient. Highly recommended!
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were quick and careful. They took the time to show me everything and were very polite
I would recommend this to a friendRated 5 out of 5 stars
Professional, Kind and Punctual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our delivery team was great. Conscientious, considerate, kind and professional. They arrived when they said they’d be here. Delivered and removed the old fridge without incident.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away old fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless in hauling away old fridge. The guys were so professional and knew how to drive their truck! They were efficient and did heir job perfectly. Best Buy is the Best!
I would recommend this to a friend Rated 5 out of 5 stars
Life saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so happy to have my broken old oven out of my house. It was extremely heavy, but I didn’t have to worry because the guys took it away with ease. One less thing to worry about.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Take 'er Away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took it away- Yay! Indispensable service- saves in so many ways.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Take away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were super nice and hauled our old appliances away as advertised
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worry-free service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worry-free service and a must have when replacing old, heavy appliances. Best Buy folks came and went in a flash. No damage to the house or grounds. I’ve used them 4 times and always gotten perfect work!
I would recommend this to a friend Rated 5 out of 5 stars
Worth it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They moved my old appliances out to the driveway where they could be picked up by someone else to use. They were great & very helpful. I didn't have to worry about scratching my floors or doorway.
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to get rid of the old at the same time as getting in the new refrigerator unit. Saves the back and finding another company to dispose of it properly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
In and Out. No problems.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen took my old TV away as instructed. Did it quickly. Great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery person from Geek Squad provided phenomenal service and made sure they were able to bring in the product with no problem. They were very cautious with delivery and install. Great service.
I would recommend this to a friend Rated 5 out of 5 stars
Couldn’t speak highly enough of them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same guys who delivered our washer and dryer also removed our old washer and dryer for disposal. They took great care when removing the old appliances, and even allowed me time to vacuum and disinfect the area before installing the new appliances. Thank you guys for such a wonderful job.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad buy to save yourself the time and hassel of removing an old appliance
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
i would recommend the install service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They removed my old range without any issues. These guys really know what they are doing. I would highly recommend the install service. or else i would have to figure out what to do with this old range.
I would recommend this to a friend Rated 5 out of 5 stars
Easy disposal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier than taking it to the curb, or to the dump!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauled away for FREE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hauled away old tv, which is another great feature on the Total Tech membership. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My gas range was delivered on time and the delivery guys were very professional and curteous. They did a good job connecting the gas line to my new gas range and hauling away the old one.
I would recommend this to a friend Rated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service guys were great. Just have never had to pay for haul away before.
I would recommend this to a friend