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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the quality and ease of use of the Carbon EL Elliptical, citing its smooth operation and straightforward assembly as key positives. However, some users experienced issues with the machine's stability and noise levels during workouts, while others found the assembly process time-consuming and the resistance levels challenging to adjust. The incline feature and iFit integration were also highlighted as positive aspects by some users. A few customers also noted the machine's size and weight as factors to consider.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 226 reviews
  • Cons mentioned:
    Assembly, Noise

    Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s ok. Two weeks after assembly it started making noise - i think it wasn’t assembled properly by Best Buy. It also doesn’t measure distance or calories correctly. No matter what speed you go - it measures the same. If you have smart watch - u can use that instead

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Tu23001

      We are sorry that the retailer may not have assembled your product correctly and it is making noise.

      We are here to help you troubleshoot and offer solutions to correct this issue.

      For more assistance, please email us at ce@ProForm.com.

      Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Perfect piece for home gym

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, doesn't take up much room, great addition to home gym.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great for Family Home Exercise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad to set up with some skill. Very easy to use and feels solid for home exercise

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Thanks for your comments and review. Good luck to you in reaching your fitness goals!

  • Cons mentioned:
    Stability

    Rated 4 out of 5 stars

    its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't as sturdy as I had hoped. I wanted something like what you see at the gym but it will do for my home gym.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Elliptical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t assembled correctly and make a clicking sound on right slide. Otherwise I would rate it a 5

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Easy install. Only issue is its a bit wobbly. Overall a good maching for.the price

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The ProForm Elliptical is a wonderful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this machine, we did not realize how heavy it was. We were glad to buy it with the installation package included. So now we are enjoying it without having to lift the heavyweight. This elliptical is a truly a wonderful machine. As a beginner, you may just use it for 5 minutes a day and that's enough.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      TechNewbie69

      We are so glad you enjoy this heavy duty quality equipment.

      Reach out to us if you ever have any questions by emailing us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    ProForm Carbon Elliptical

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it works ... and that after 2 years of training.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine but at first the screen was hard to display because it wants you to join some membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine for the money without their program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit different motion than my previous elliptical, but definitely a workout. Not thrilled that they refuse to tell you how to get it working without "activating" the trial of their program. Occasionally it makes a grinding noise for a short time but then stops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good workout machine, easy to put together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to put together, does the job to get a good work out.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value elliptical. This is a solid, sturdy, and excellent value elliptical. I would would recommend this elliptical. With the gym closed, I had to find a good value elliptical and I have been happy with this purchase. It took about 2-3 hours to put together with 2 people. Adjustable resistant settings and a nice ledge to place your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product with discounted price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product to use at home. the item is very easy to use.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Thanks for your comments and review. Good luck to you in reaching your fitness goals!

  • Rated 4 out of 5 stars

    Good Product but bad best buy support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine is excellent, but the best buy support sucks. They were unable to help me on IFIt membership, nor they were able to tell me to call IFIT for 1 year membership. For Redeeming IFIT 1 year membership, Call IFIT directly and send them proof of purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 4 out of 5 stars

    Proform

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to put together just a little rocky when you use it

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Kate
      Thanks for taking the time to write us a positive review. We are glad you found the elliptical easy to assemble; however, we would like to know more about your “rocky” comment.

      We are here to help troubleshoot your machine and provide assistance as needed.

      For the best experience, contact us at ce@ProForm.com with Case ID#1-R102486 as your subject.

      Thanks! -ProForm IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good home gym eliptical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home gym and so far it doesn't disappoint. The only problem we had was turning it on. You have to register the product first in order to use it, which is weird to me. Other than that, once you completed the registration, its a very nice and smooth eliptical. Very easy to move around if necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little squeaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very squeaky even though we put all the lubricant in the places the instruction directed us to. Other than that, I love it. Not sure how to fix the squeaks though.

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Debbie

      We’re stoked that you’ve been using this elliptical for your fitness routine and have been enjoying it, even though it squeaks.

      To help troubleshoot the cause of the squeaking, let’s keep talking. Will you reach out to us via email at ce@ProForm.com so we can discuss this? Your personalized case number is 1-R101369. Let’s stop that squeaking and make sure your elliptical is giving you its optimum performance.

      Thanks -ProForm

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Well built and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it unpacked and carried the pieces to the basement, the assembly was pretty straight forward. Have used it less than desired, but it seems well built and sturdy. Resistance levels will give me plenty of future use. Feel I got value for my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good... The machine was package very nicely... Looked intimating to assemble but used the suggested 'Bilt' app for step by step instructions and it worked out perfectly. Took me about 3 hours to put together (I have no technical know-how at all). Overall the machine works great... The stride is a bit long for me as I am only 5'4 but found that by adjusting the pedals to the highest position it shortens the stride and makes it a more natural stride for my height... My roommate is 250 pounds and the machine didn't rock when either of us used it... The tension / resistance on level 1 is about what you'd get on a machine at the gym which was a welcomed relief after reading other reviews. Would recommend...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elliptical review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, it was easy to put together. Second, the machine itself is very smooth and was a good investment for the price. Definitely would recommend it!!

    I would recommend this to a friend