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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $999.99

Customer reviews

Rating 3.9 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the quality and ease of use of the Carbon EL Elliptical, citing its smooth operation and straightforward assembly as key positives. However, some users experienced issues with the machine's stability and noise levels during workouts, while others found the assembly process time-consuming and the resistance levels challenging to adjust. The incline feature and iFit integration were also highlighted as positive aspects by some users. A few customers also noted the machine's size and weight as factors to consider.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 226 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable at home workout

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is easy to put together. Quiet and easy to clean. You get a good workout without leaving the home.

    I would recommend this to a friend
  • Cons mentioned:
    Resistance

    Rated 3 out of 5 stars

    Elliptical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bulky so that was good but it’s normal resistance is pretty high.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Case

      We're glad you like the size of this elliptical. Sorry that the resistance seems high. Have you made adjustments to ensure it is working properly?

      For further assistance, email us at [email protected]. We'd be happy to help you make sure this elliptical's resistance is working as designed.

      Thanks - ProForm IconHealthandFitness

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elliptical is good. Only complaint is that the pedals don’t glide as easily as other ellipticals I have been on at the gym. Which is good for a good workout but when you’re starting out you want to ease into it.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Oliv

      We hope you are still thoroughly enjoying your elliptical. We apologize that the pedals don’t glide as easily as you expected.

      If you need help troubleshooting your machine, we are glad to help.

      We are happy to help with any questions you have. Please email us at [email protected] for the help you deserve.

      Thanks! - ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Elliptical for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together and is sturdy. Great to work out on it. Not necessary to sign up for iFit in order to use. Would highly recommend.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      BananaRama

      We're so glad you are enjoying this elliptical and the workouts you've had on it. If you ever need anything, reach out to us at [email protected].

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great elliptical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great elliptical machine easy to set up and very fast on The fingers. Great purchase. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ifit

    Rated 5 out of 5 stars

    Excellent elliptical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent elliptical for the family. IFit program is great and keep you engaged. Everyone in my family loves it and are back to exercise at home.

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels kind of unstable. Almost wobbly. Every thing is tightened and no screws left over.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Renee

      We are sorry the unit feels unstable and would like to assist you in finding out why. Let’s ensure your unit is performing at its optimal quality.

      Email us at [email protected] with your model number and a description of what you are experiencing. Video footage of the experience could be helpful. We will respond with your solution options.

      Thanks - ProForm IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    High quality and sturdy elliptical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy solid and smooth. No complaints about this one. Designed for use with tv or separate iPad. Priced right to get a true home elliptical

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good workout, great for the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we like the elliptical, just recently however the cal/hour is reading almost 2000 which we know is not accurate and it was reading fine when we first received it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to assemble and very little noise while using

    I would recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Hi, thanks for your comments and review. Good luck to you in reaching your fitness goals!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elliptical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is enjoying this elliptical. She uses it everyday and loves it

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in June 21 once it came back in stock, and even though the first delivery was a no show I was happy with it once I started using it in the new year. All of a sudden after 3 months of moderate useage (3-4 x’s a week 30-60 min) it sounded like a squealing cat. I didn’t buy the Best Buy plan regrettably, but they told me Pro Form has a 10 year parts warranty. I spent hours on the phone with pro form who told me the warranty was only for the base and since it was just over a year old there’s nothing they can do. Not buying the service plan is on me, but the tech I hired to come service it confirmed pro form quality is poor. The machine should have help up longer than 3 months - will never buy this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get Healthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided a quick setup. Product is easy to use and provides a great overall workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It will not work without ifit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if I didn't have to have a initial membership. It came with one year but then I will have to pay out of my pocket thats the downside for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Easy to use, but not as easy to set up, but it’s workable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble. Has worked great and easy to use and has been great so far. Recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elliptical

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Elliptical! Was easy to put together. The price was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Effective Elliptical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definately a great addition to our home allowing us to continue to stay fit in this current pandemic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've had my Proform elliptical foa little over 3wks now and I love love love it. Bye fare the best investment I have made in 2020!!!

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Grat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as advertised. does take several hours to put together.

    I would recommend this to a friend
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