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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 244 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the overall performance of the Projector Setup & Mounting service, highlighting the effective installation provided by the team and ensuring the customer knew how to use the equipment. However, some customers encountered challenges when attempting to use an existing mount with a new projector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 244 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting the projector and running the hdmi cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not installed yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will let you know how it goes once they install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have professionally done with peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was on time, professional and did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item fits perfect in the room and mounted perfectly with this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Best Buy come out to install 3 different times. This was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad led by Will S did a great job installing my edge free projector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local guys were super helpful and I look forward to having them on other projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job .Mounted projector on ceiling .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was efficient and professional. Satisfied with the overall service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I paid for this. My tech was awesome. Came in and knocked it out!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installer unable to install a projecto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting since July 29th to install my projector TV. Twice a third party vendor was scheduled to my home. The third party vendor indicated that they had never installed a projector TV and that there's 6 ft ladder would not reach my 12-ft ceiling. I've asked to have my projector installed by a trained Geek Squad member who is prepared to install a projection TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew and job done very well, Professional work by Geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up when they finished and was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, did a great job, would use again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4 visits so far - missed work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "Best Buy" issue, NOT a Geek Squad issue. The people assigned to set up were nice and professional. The screen could not be set up properly (pinched in the corners) and had to be returned. A month has passed, and there have been a few other visits with end results being missing items. I have missed about 16 - 20 hours of work so far with these 4 visits. The order is still incomplete, a replacement screen is still not set up, and I will still need to miss work again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great projector, I will never use Geek squad again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service!! The projector was loose, it wasn't aligned properly, (slanted) and there were holes drilled into our ceiling from drilling in the wrong spot!! Then they wanted to come out again to fix it!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a chance for use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for extra protection but I haven't had a chance to use it thank goodness

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Unresolved issue. Zero follow up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have complained twice about not being mounted correctly and still not fixed correctly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Projector set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really rude both times he came out and when I tried ask him a question he told me if I talked he could not get anything done

    No, I would not recommend this to a friend