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Projector Setup & Mounting

SKU: 2055289
Sold byBest Buy

Customers are saying

Customers are delighted by the overall performance of the Projector Setup & Mounting service, with many expressing their satisfaction with the new system. Users also appreciate the ease of use, noting that the team ensured they understood how to operate the equipment. However, some customers experienced challenges when using existing mounts with the new projector.

Generated by AI based on customer reviews.

Features

  • Initial evaluation and consultation

    When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

  • Delivery and unboxing

    Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new projector to prepare for the next steps of the installation service.

  • Mounting your projector

    Based on the projector’s capabilities and the desired screen size, we’ll help choose the best placement for your projector and mount it to a standard frame ceiling with a drywall surface. Once mounted, we’ll connect the power cable to an existing electrical outlet.

  • Concealing cables in the wall/ceiling or moving an electrical outlet isn’t included, and power cables can’t be concealed within the wall.

  • Connecting your video devices

    We'll connect one new or existing projector to your video components in a single room.

  • Connecting to your home network

    After the projector and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.

  • Configuring your subscriptions and accounts

    Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.

  • Programming remote controls

    Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and consolidate for ease of use where possible.

  • Neatly dress visible cables

    We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.

  • System demo and education

    Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your big screen experience.

  • Cleaning up and removing packaging

    After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV or projector if it was included in the order or is available to order during the appointment.

Specifications

  • Brand
    Geek Squad®
    Product Name
    Projector Setup & Mounting
    Estimated Time to Complete Service
    75 minutes
    Required for Service
    Customer supplied mount, video components and any cables required for setup. An existing, functional network if network services are desired.
    Workmanship Warranty
    We stand behind our services and repairs with a 90-day workmanship warranty.
    UPC
    400020552891
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Reviews

Customers are sayingCustomers are delighted by the overall performance of the Projector Setup & Mounting service, with many expressing their satisfaction with the new system. Users also appreciate the ease of use, noting that the team ensured they understood how to operate the equipment. However, some customers experienced challenges when using existing mounts with the new projector.
This summary was generated by AI based on customer reviews.
  • Overall Performance (80)
  • Ease of Use (3)
  • Mounting (7)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Add on Projector set up

    Excellent professional installation. Everything set up very nice. Cleaned up. Set up to tech specs and demonstrated how to use the projector. Beautiful job and would use the this service again. Moved position of bracket to center in room and touched up holes with spackle - I only needed to touch up paint with que tip.

  • Rated 1 out of 5 stars

    Inexperienced, waste of money

    Inexperienced installers. They did many holes in my ceiling, yet they couldn’t install properly. HDMI cable hanging around. They did not able to calibrate projection on my screen. They have a very big process to raise a complaint. They left my media room half done. Very disappointing.

    Posted by VikasV

  • Rated 5 out of 5 stars

    Great job

    They did a great job putting in the church projector and making sure it work right. Thanks for making it right and taking time to show us how to use it.

    Posted by Baileytown581

  • Rated 2 out of 5 stars

    Projector not mounted properly

    Projector not mounted properly, it is hanging like a pendulum because of faulty installation. Not aligned to the projector screen properly. Two different people installed it and could not complete perfectly.

    Posted by SurajitD

  • Rated 1 out of 5 stars

    Damage Theater Room

    Hello, As promised, here are the pictures of the Theater room and how things were left after being here for 8 hours. Sashauna Green came back the next week and picked up the trash that was left after I asked her to look at the room. She can attest to the way the room looked. I will also send a video. Carlton Kennedy

    Posted by PoobearL8

Questions & Answers

  • Does the installation include concealing cables inside the wall?

    No, concealing cables inside the wall or ceiling is not included in the installation service.

    This question and answer was generated by AI based on customer and product data.
  • What is the duration of the workmanship warranty provided for this service?

    The service is backed by a 90-day limited workmanship warranty.

    This question and answer was generated by AI based on customer and product data.
  • How many streaming services can be configured during the setup?

    The setup includes the configuration of up to two streaming services.

    This question and answer was generated by AI based on customer and product data.
  • What kind of remote controls can the installers program?

    The Geek Squad installers can program manufacturer-supplied remote controls as well as remotes from service providers like DirecTV and Xfinity.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my needs are not met by the purchased services?

    Upon arrival, the technicians will discuss the scope of work and recommend solutions if the purchased services don't meet your needs.

    This question and answer was generated by AI based on customer and product data.
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