Customer Ratings & Reviews
- Model:
- LLMK7BKB
- |
- SKU:
- 12144704
Customer reviews
Rating 3.9 out of 5 stars with 26 reviews
(26 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the 7-in-1 LED Light Therapy Face Mask for its overall performance, with users expressing amazement at its effectiveness. The product is also appreciated for its ease of use, with customers finding it simple to operate.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A happy wife.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it has wanted it for some time now very happy.
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
I would recommend this to a friendRated 5 out of 5 stars
Fresh face
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! It "forces" her to relax for 30 minutes.
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
I would recommend this to a friendRated 1 out of 5 stars
Broke after three uses
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. I used it three times and it would not charge anymore. I would have expected to get quite a bit more out of it. Complete waste of money.
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted .We’re very sorry to hear about your experience—this is actually one of our best-selling products, and issues like this are very rare.
Please reach out to our Customer Care team at info@pursonicusa.com so we can make this right for you. They’ll be happy to assist with a resolution and ensure you’re taken care of.Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Absolutely not!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came to me in a soaked box w mold forming and it smelt so badly had to throw outside it doesn't charge n smells of mold this seller isn't to be trusted
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted .We’re very sorry to hear about your experience—this is certainly not the condition our products are shipped in. All of our items are brand new and carefully packaged before leaving our facility. It’s possible the damage may have occurred during transit (for example, exposure to rain or snow), but regardless of the cause, this is not acceptable and we want to make it right.Please contact our Customer Care team at info@pursonicusa.com at your earliest convenience so we can arrange a replacement or resolution for you as quickly as possible.
Rated 2 out of 5 stars
I doubt it would last more then 1-3 months.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. I knew I wasn’t paying alot but I guess you get what you pay for.
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted .We’re very sorry to hear about your experience and truly apologize for the disappointment. That’s certainly not the experience we want our customers to have.Please reach out to our Customer Care team so we can assist you directly and make this right. They’ll be happy to help with troubleshooting or any warranty support if needed.You can contact our Customer Care department at info@pursonicusa.com
Thank you for bringing this to our attention.
Rated 1 out of 5 stars
Dead Device After <10 Uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after <10 uses. Simply won't charge. Not able to get tech support. Scam.
This review is from Pursonic - 7-in-1 LED Light Therapy Face Mask – Advanced Skincare at Home - White
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted .We’re very sorry to hear about your experience. Thousands of these units have been sold without any issues, so it sounds like you may have received a very,very rare defective one. Our customer care team is ready to assist you at 212-414-1798 from 10:00 AM to 4:30 PM EST, or you can email us anytime at info@pursonicusa.com. We’ll be happy to replace the product or offer another solution to your satisfaction right away. Thank you for bringing this to our attention — we’ll make it right.