Customer Ratings & Reviews
- Model:
- 899-00415-01
- SKU:
- 6525310
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the accurate tracking and high-quality feel of the Quest Touch Pro controllers. Many appreciate the improved battery life and ease of use compared to previous versions, although some users experienced challenges with connection and occasional overheating. The haptic feedback also received positive comments.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging
Buy geek squad protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second set I have gotten The first set I had to return when they quit charging one controller. This set I have to return due to left controller post tracking and will not repair. I love them when they’re working but buy geek squad protection
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there,
We are sorry to hear this. Feel free to contact our support Team at https://www.meta.com/help/support/ to get some help with the issue you are facing.
Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great better then the other ones! We are very happy with them
I would recommend this to a friendMeta quest awesome remotes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming remotes my son loves these…………………..
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. My son loves them and they can be used for the Quest 2 also.
I would recommend this to a friendNice upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! Son loves them and is starting to play a lot more.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would buy again works well with my quest 2
I would recommend this to a friendQuest Controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suckers made my Quest 2 a new machine. Awesome.
I would recommend this to a friendQuest 2 controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pricey but they work well not happy about what I had to pay for them.
I would recommend this to a friendAwall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming I love it wouldn’t replace with anything else
I would recommend this to a friendController
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, price and service!! thank you
I would recommend this to a friendNot at all worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for use with my Quest 2. Needless to say, I am quite disappointed. I'll echo what other reviewers have said: when they work, they work great, except in the week I have had them they have not once "worked" for even a full half-hour session. They routinely lose tracking and send my in-game hands to bizarre and occasionally disturbing places. Given that, I'm not sure that I can really say that they "work." I have tried to resolve the issues by modifying my space, moving lighting around, reducing the light, and adding additional lighting, including adding IR lights. No joy. Obviously, I can't say whether this is a software issue or a design flaw. There are a few more things that I'm going to try which are more intrusive than I'd like, but, yeah, why not rearrange my place in order to appease the Facebook gods? In summary, I would not recommend that you buy these controllers. At this price point, they should work more or less flawlessly without having to reconfigure your space. Your mileage may vary, of course, but at the same price as the Quest 2 itself, why take the chance?
No, I would not recommend this to a friendPoor customer service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been into this store twice to get help with fixing these controllers. The tracking hasn't worked in months and now they don't even turn on. They won't and refuse to help because I didn't purchase an extended warranty And when I call Meta they tell me it's the stores issue and they need to replace them or fix them. They said at the very least the store manager will come up with a resolution and both times they turn me away. I'm not rich. It was a birthday present for my son and he maybe used them for 2 months before they both stopped functioning properly.
No, I would not recommend this to a friendControllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t speak for everyone but these controllers suck! I don’t know if I got a bad set but the left controller keeps disconnecting non stop I reset both controllers but they still keep disconnecting.
No, I would not recommend this to a friendDo NOT buy these until Meta resolves update issue.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box for this item specifically states it can be used with the Quest 2. The Meta forums are flooded with posts from people who recently bought these controllers, synced it with their Quest 2, and are now the controllers are stuck at "0%" updating the firmware. Some report after several days of trying, they finally update. Many others say no matter what they do, they cannot get them updated. There is NO recommended fix from Meta right now beyond just wait and cross your fingers that an update happens. I tried for 3 days straight with no luck. I will keep trying, but if it doesn't update in the next few days I will be returning these. For a premium price you'd expect a premium experience. These are NOT ready for Quest 2 owners to purchase.
No, I would not recommend this to a friendCrummy upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the upgrade because the left controer went out on the original contoller. Left controller on the upgrade started acting up on day two.
No, I would not recommend this to a friendNot recommended for Quest 3 use.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor support from Meta. As the Quest 3 gets more and more updates, the quest pro controller functionally is getting worse. It has the worst tracking I never ever seen in a a VR product with the latest updates. Not recommended.
No, I would not recommend this to a friend- Cons mentioned:Pairing
Controller issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great, unpaired the controller and the left controller will not pair again
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there JohnH! We can see that you're having some trouble with your Quest Pro Left Controller: in this case, we'd suggest factory resetting the controller by holding the A and Oculus buttons until the LED begins flashing red/white. You can release the buttons immediately after the LED begins blinking, then wait a minute and try to pair it again to your headset normally. If it's still not pairing, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!
Tracking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but it loses tracking way too much for this price software need much work on the meta quest 2
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey, there!
We understand that you are having some issues with the tracking on your Meta Quest device.
We suggest that you attempt to contact our support Team at https://www.meta.com/help/support/ should your issue maintains, so that we can properly assist you.
Problem with tracking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left controller stopped tracking after a week. It would lock up after an hour of beat saber.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey John!
We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!
See you in VR!
- Cons mentioned:Connection
Not worth it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking to upgrade to these from the Quest 2 controllers, good luck trying to connect them to your headset.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey there! This is definitely not the experience we want you to have. We know how important it is for controllers to be functioning properly for the best VR gaming possible. You can try restarting the controllers by holding the menu button for 10-15 seconds, and then attempt to pair again.
If this doesn't help, our team would be more than happy to lend a hand with getting your controllers paired, feel free to reach out to us on our official site!