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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.8 out of 5 stars with 446 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the 8-zone 3rd Generation Smart Sprinkler Controller for its ease of use, water conservation capabilities, and intuitive app. Users also appreciate the straightforward installation process and overall performance. While some find the price to be a concern, the smart features and weather integration receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 446 reviews
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weather forecast doesn’t live up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about 45 mins to 1 hr to replace an old rainbird device and test the new Rachio device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech Membership will not cover this item.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BE AWARE - THE TOTAL MEMBER WARRANTY IS USELESS ON THIS ITEM. The manufacture warranty is two years therefore BEST BUY will defer and not cover anything that goes wrong with it since the TOTAL Member warranty is only good for two years. YOU HAVE TO GO THROUGH Manufacture. Don't be fooled with the "Up to 24 months of product protection included for active Total members" it will never cover this item. FOUND IT THE HARD WAY WHEN IT STOP WORKING 10 months later. The 1 star is for Best Buy handling this issue. The system itself is pretty good, except this one went bad 10 months. Manufacture sending another one but Best Buy will also not cover the re-install even though I had them install it the 1st time through my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi enabled controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for our layout. We dedicated one of the zones to a drip line for plants and elevated garden. It was great to water where and when needed. Rain delay worked as promised. We'll put it to work when it warns up again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sprinkler controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down easy setup and smart use age from a iPhone. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would say- there are better options

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to exchange if as soon as we bought it- it did not work. We had a similar issue with another Rachio, at another house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup was easy but the app is not so user-friendly for new users. Also, it did not seem to water for over a week when the internet went out while we were on vacation, despite assurances that it would.

    I would recommend this to a friend
    • Brand response from Emil
      Posted .

      Hey DonC73!

      Thank you so much for the feedback and review. We'd love to look into why the controller didn't water while you were away. Would you be up for shooting a note to [email protected] so we can look into it?

      Best,
      Lo
      Rachio Team emil

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Best system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on a market- easy install and save a lot of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart devices I’ve bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The coolest feature that it has weather smart technology which will skip your watering for that day if forecast shows rain for that specific day. It is pretty accurate. App is easy to use. Love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Bummer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped connecting to wifi intermittently for about a year and a half. Got more frequent as time passed. Then this spring it would disconnect daily until it would start disconnecting the minute after getting it reconnected. I know it’s not my wifi as everything else had exceptional connection in its vicinity. A shame really as the device in theory would have been great, but far too unreliable. I ended up replacing it with an old school irrigation controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 2nd generation Rachio with this one. So far so good. I like the Apple Home Kit compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new lawn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new lawn thankfully to my Rachio I used all last summer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watering recommendation is confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommended watering time is too much, confusion in the setting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh read

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really for indoor garage setup. Not best setup returned it before even applying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still not installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them out there twice to install and each time there is a reason in which they can't install, doesn't seem to be a regular product they install although they offer it. could be be the difference between actual geek sqaud vs 3rd party

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition for your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the item had thorough instructions. Overall great irrigation unit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible! Doesn't work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute joke! worst! don't waste your money I had it installed by Rachio Certified installer and product is still useless! return window is only 2 weeks so nearly impossible to return once you realize how bad it is!

    No, I would not recommend this to a friend
    • Brand response from Emil
      Posted .

      Hey there,

      Thank you for your review. We'd love to learn more about what we can do to make your experience better. If you can, please reach out to our Support Team with a description of your problems with the Rachio 3! You can reach us at [email protected]

      Thank you,
      Rachio Team emil

  • Rated 1 out of 5 stars

    Couldn’t connect to Wifi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this WiFi sprinkler system to work despite hours of trying. Maybe it was just a single bad product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Nice green yard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up, love the app. Being able to control my sprinklers where ever i am to keep my grass green!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome System that i have had for about 3 Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for about three years so i may not have the latest version but i really like it the downside back when i got it was it was brand new and nobody knew how to use it but now eveyone seems to know. I like being able to discuss different zones with my landscape arcitect or my dad and adjust the zones right there on my phone. I also love the fact that with the flow detector any zone that has a leak will be shut down.

    I would recommend this to a friend