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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.7 out of 5 stars with 2838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Wayfarer (Gen 1) glasses, especially the video quality and overall performance, which work far better than expected. The iconic design and ease of use are also appreciated. However, some customers have expressed concerns about the battery life, connectivity, weight, and the performance of Meta AI.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,838 reviews
  • Rated 1 out of 5 stars

    Meta rey bans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky did not enjoy wearing them in public at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meta al sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck i didn't like them it was weird. I hope the display are better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Glasses won’t charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glasses already don’t work. The battery on the glasses died and won’t charge in case

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Mason, thank you for the feedback.

      If your Glasses will not charge, we would like to invite you to reach out to our support team on our website, so that we can have a further look into this for you.

      We look forward to hearing from you! RaybanStories

  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the second day I had them, clearly a manufacturing issue, considering the arm, came out out of the frame and did not snap. I was told it was not covered under warranty.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Jenna, this is not the experience that we would want you to have. Please contact us directly by coming to our community page and sending us a PM and we can look into this for you. RaybanStories

  • Rated 1 out of 5 stars

    Glasses stopped working after 31 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these exactly 31 days ago and they stopped working but since it was 1 day over best buy’s policy they said they couldn’t do anything about it. Very Very Disappointed. Do not buy these from Best buy get them from Rayban Directly.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Samuel,

      Thank you for sharing your experience. We understand how disappointing it is to be just one day over the warranty period. If you have not already done so, we suggest getting in touch with the Ray-Ban Support team for further assistance. RaybanStories

  • Rated 3 out of 5 stars

    G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connectivity stop working within a week pff purchase.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there G! We’re sorry to hear this happened. Please reach out to our Support through our website, so that we can help you get connected! RaybanStories

  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 1 out of 5 stars

    Waiting for the next generation

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was subpar, the speakers were not clear, and the experience was overall disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not working. Glasses have bluetooth issues.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for taking the time to leave us a review! We always welcome feedback on our products!
      As we can see that you are experiencing Bluetooth issues with your glasses we would recommend that you to contact our dedicated email support team via our website and we will be more than happy to look into this for you. RaybanStories

  • Rated 3 out of 5 stars

    Glasses review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs apps on your phone for the cool features but you can listen to music with any app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI features are pretty gimmicky. The Video and Photo quality is really bad and over-processed. Overall, I just can't recommend these today for the price-point. Feel like a kids toy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfair policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it in May 8 and pickuped in May 15 price $379 . Now the prive dropped to $303 . I came to the store for price adjustment but they didn’t make sale price adjustment! ! Their policy is very unfair just 15 days return or price sale adjustment! !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Still need a lot of work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still needs a lot to be good, recording time not good battery life to little

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool until they weren’t

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses broke within a year of using them. Look into how the right side breaks by the button before purchasing these.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Braydon907,

      We're really sorry to hear your glasses broke.

      We want all of our users to have the best experience possible with our products, therefore, we'd love to look into this for you.

      Would you mind reaching out to our Customer Support team so that one of our colleagues can investigate this for you? They can be contacted via our website.

      Let's work together to get this sorted! RaybanStories

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    She

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of it. It fit all kinds of facial shapes. I have big cheeks and i love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart glasses but not AR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish these were AR glasses. it would be so much more usefull

    I would recommend this to a friend
  • Pros mentioned:
    Design, Video quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Modern Tech Hidden in an Iconic Classic Style

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few pairs of Ray Ban’s including the previous Ray-Ban Stories Smart Glasses. The quality has come a long way since the Ray-Ban Stories, which I was not very impressed with. These Meta glasses now have a metal hinge that works smoothly and holds their position. There are no mold parting lines that you can feel or visible. I am happy to say that the quality, look, and feel are now on par with your traditional Ray-Ban glasses. The Meta glasses look nearly identical to your classic Ray-Ban sunglasses aside from the thicker arms, which are needed for electronics, speakers, and batteries. The arms are only slightly thicker, and the glasses are slightly heavier than standard Ray-Bans. Truly amazing considering all that they do with a battery no less. The engineers and designer did a great job on these. In use, it’s liberating to go for a walk listening to music or a podcast while still being aware of the dangerous world around you. I use my ear buds at home and in the yard, but I never like feeling isolated out in public. While the Meta glasses do not have the bass punch and sound quality of my ear buds, they are very good and so much safer. I feel it’s well worth the tradeoff. Unless you have the volume turned up, no one else seems to hear them. You can also take a call with glasses. And it works well. The touch controls respond perfectly. The only time I had a problem was when my hands were very dry on a cold day. Perhaps my skin was too dry to conduct well perhaps. The voice assistant works well and makes their use easy. The microphone always heard my commands without an issue. The camera works well with surprisingly good pictures and videos from such a small lens. The video is limited to 60 seconds unless you live stream. The microphone records all the sound around you and sounds very good on playback. The case is very nice, and the clip holds the glasses in place. The integration of the charger in the case is clever, no careful placement, fiddling or extra thought needed, they just lock in. The case also has its own integrated battery so you can charge the glasses with it on the go about 7 times before you need to plug the USB-C jack into a charger. The button has a color LED to show charge status. However, it is too large to comfortably carry with you in a pocket, you need to have a purse large enough. The batteries last longer the I recall on the last version, good for 4 hours of music with some pics and still going. However, a live video stream really impacts battery life. From the bit I did, I estimate the battery will provide about 45-55 minutes of live streaming on a full charge. More battery life would always be better. But the downside is the extra size and weight for larger batteries. The case provides a quick recharge time. They will fully recharge over a leisurely lunch. I think they found a good balance here with today’s battery technology. The Meta Wayfarers are surprisingly comfortable and light considering all the tech and battery in them. The battery life was decent at 4 hours, and they fully re-charged in a bit over an hour. These are much improved over the last version called ‘Stories’ which felt very beta. But unlike the stories, the meta version looks and feels much more like a polished product. I really like these and would recommend them to anyone interested in these features. These are fascinating gadgets that I find useful and fun to have on walks or sightseeing. I can envision using these on a recorded self-guided tour like, they have at Alcatraz in San Francisco.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rayban Meta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have extra money then grab one of this. Not very useful for me and regret purchasing it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool piece of gear. But the only issue is i opened it and it already had scratches on the glass.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for the feedback!

      We'd request you to get in touch with our support team via Meta Store support page so that they could look into any hardware issues and assist you accordingly! RaybanStories

  • Rated 2 out of 5 stars

    Sound stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have issues with glasses not working. Sound stop working within 1 month.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello,

      Thank you for your feedback, this is not the experience we wish for our users.

      Please reach out to Meta.com/help/support for further assistance regarding your glasses.

      Thank you. RaybanStories

  • Rated 2 out of 5 stars

    Expensive and seemed gimmicky.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and seemed gimmicky. They claim to stream, but will only record up to 60 secs at a time. Also only allow music okay playback through Spotify. With many more features they could actually be cool, but not as is. I returned them.

    No, I would not recommend this to a friend